When reply mail, Outlook 2010 disappear the content(even in sent box), but other mail client can see the message

Answered When reply mail, Outlook 2010 disappear the content(even in sent box), but other mail client can see the message

  • Tuesday, June 26, 2012 8:46 AM
     
     

    Dear All,

    I found a big problem in my company, when our user( using outlook 2010) reply or forward the e-mail, the content(include the orginial message) will disappear, when I checked in the sent item, it also nothing inside, but our customer, using another e-mail client, such as outlook 2007 or in yahoo.com webmail, they can see the contact without any missing, I tried to use the safe mode ,also same result (disappear), but I tried to use outlook 2007, it no problem that, why happen this kind of problem in outlook 2010.

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