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Cannot open attachments in outlook 2010

Answered Cannot open attachments in outlook 2010

  • Thursday, September 13, 2012 1:15 PM
     
     
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    When trying to view an Excel or Word document, it would try to load then display out of memory issue.

    I would then save the attachment, click on properties, unblock and the document can then be viewed normally.

    Has anyone got any idea on how to fix this so when I just click on the attachment is appears instead of having to save it and then change the settings.

    I am running on Win7 64bit.

    Thanks

     

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  • Tuesday, September 18, 2012 7:47 AM
     
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    Hi,

    Try disabling all the add-ins in both Excel and Word and then perform a clean boot in Windows to rule out the causes of third party add-ins and programs:
    http://support.microsoft.com/kb/929135

    If it doesn’t work, try disabling the Protected View in Word and Excel to verify if it would be the reason. You can refer to the following steps:
    File >> Options >> Trust Center >> Trust Center Settings… >> Protected View >> uncheck Enable Protected View for Outlook attachments option >> OK >> OK

    More information:
    http://office.microsoft.com/en-us/excel-help/what-is-protected-view-HA010355931.aspx

    Best Regards

    • Marked As Answer by Cristin Yan Thursday, September 27, 2012 2:16 AM
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