Office Product Key is not recognized after re-installing on same computer
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Friday, May 11, 2012 4:23 AM
Hi,
I am re-installing MS Office Professional Plus 2010 after re-installing MS Office. The installation wizard claims the key is invalid; however, it's the same key. Do I need to re-activate the key? If so, how?
Thanks,
Chris
All Replies
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Friday, May 11, 2012 10:30 AM
Hi,
the most common cause for this, is that the product key entered does not match the product edition installed,
e.g. the key is for Office Home & Student, but you have Office ProfessionalPlus installed.
This article should help: http://support.microsoft.com/kb/836178Don
- Marked As Answer by Max MengMicrosoft Contingent Staff, Moderator Monday, May 14, 2012 7:03 AM
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