Installing Brand New Office 2010 Professional No Outlook Files Found

Answered Installing Brand New Office 2010 Professional No Outlook Files Found

  • Tuesday, May 15, 2012 4:57 PM
     
     
    Installing Office 2010 all installs with exception  of Outlook which is why I bought the software. I get this message: Cannot Start Microsoft Outlook. Cannot open the nOutlook window. The set of folders cannot be opened. The ninformation store could not be opened. What do we do from here? Thank you.

All Replies

  • Tuesday, May 15, 2012 6:42 PM
     
     

    Hi,

    have you selected the Outlook Option during Office Setup?


    regards Thomas Paetzold visit my blog on: http://sus42.wordpress.com

  • Monday, May 21, 2012 6:27 AM
    Moderator
     
     Answered

    Hi Jebailes,

    Please try the following:

    Click Control Panel, click Mail, click Show Profiles, click Add, type a name you want to use and click OK, with the default selection - E-mail Account selected, click Next and finish the configuration.

    You may follow the steps in the article http://office.microsoft.com/en-us/outlook-help/add-or-remove-an-email-account-HA010354414.aspx

    When finished, back to the Mail setting window, select Choose a profile to be used, or have the new created profile selected, and select Always use this profile. Click OK, and try to run Outlook again.


    Max Meng

    TechNet Community Support