Microsoft Enterprise 2007 Reinstall fails - Error msg: cannot find EnterpriseWW.msi
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Thursday, January 03, 2013 1:40 AM
I used the 60-day trial on Microsoft Office 2010 but decided to stay with my 2007. I deleted the trial 2010 on the advice of the Office support representative. Now my 2007 fails to load on my XP.
The error message reads: The feature you are trying to use is on a network resource that is unavailable...enter an alternate path to a folder containing the installation package 'EnterpriseWW.msi' in the box below.
The box contains the address C:\MSOCache\All Users\{90120000-0030-0000-0000-0000000FF1CE}-C\
I don't know where to look for a folder containing the installation package. What folder name contains this package?
Next error message reads: Error 1706 Setup cannot find the required files...check your network connection (what does this mean?)..for other solutions see SETUP.CHM (how do I find this?)
Final error message: Fatal error occurred during installation.
I have tried Fixit 50493 and Fixit 50368, but neither of these solved the problem.
How can I get my Microsoft 2007 to reload? It contains Microsoft Tools, Access, Excel, Groove, InfoPath, One Note, Outlook, Power Point, Publisher and Word - I can't afford the 2010 version that contains all of these programs which is why I'd like to stay with Office 2007.
Please help!
- Edited by porphery Thursday, January 03, 2013 1:52 AM
All Replies
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Thursday, January 03, 2013 2:49 AM
Hi,
the file 'EnterpriseWW.msi' should exist in the folder 'Enterprise.WW' on your installation source media
http://technet.microsoft.com/en-us/library/cc179070(v=office.12).aspx
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)- Marked As Answer by Max MengMicrosoft Contingent Staff, Moderator Tuesday, January 08, 2013 8:08 AM

