Getting the "The email address is already in use. Please try another email address. More hints" Error

Unanswered Getting the "The email address is already in use. Please try another email address. More hints" Error

  • Sunday, September 02, 2012 1:59 AM
     
     

    Dear Microsoft Online Services TechCenter,

    I am currently getting the error "The email address is already in use. Please try another email address. More hints" when trying to use my own email account! =( (MikeR8898@gmail.com)  Is there any way to deactivate this email from windows live??  I dont know if there is a bug or if somehow it is on another windows live account (it shouldn't be).  I want to make a new windows live account linked to my gmail account, and so far I am unable to do so. 

    Any help would be appreciated.

    Sincerely,

    Michael

    MikeR8898@gmail.com

All Replies

  • Friday, September 07, 2012 1:41 AM
     
     
    I too am having this same problem.  I used to use matthewcrabbe@hotmail as my msn, and decided I want to use my matthewcrabbe@gmail address, however I get this same error.  Is there a way that it can be reset?
  • Sunday, October 21, 2012 10:04 PM
     
     

    Hi,

        I have the same issue.  It is really frustrating.  I thought to close my account and never use it anymore....  I only want to change an e-mail...  It is a basic feature...

    Steve 


    Steve Gadoury

  • Monday, October 29, 2012 11:17 PM
     
     
    Please let us know if you have a win with this. I'm exhausted from trying to set up windows 8 after its taken ownership of my gmail address and wont allow a password reset
  • Wednesday, October 31, 2012 12:17 PM
     
     

    Almost, I don't have the message now, I received an e-mail telling me the change is done, but even 1 week later, I'm unable to connect with my new e-mail address...

    This kind of bug don't motivate me to buy Windows 8, since Microsoft want to introduce SSO feature....

    Sorry


    Steve Gadoury