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General DiscussionLive Meeting Service transitions to new European data center

  • Monday, November 02, 2009 9:55 PMLisa AnderlMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    As part of our ongoing dedication to better serve our partners and customers, Microsoft is moving its European-based data storage and connection services facility for the Office Live Meeting service to a new mega data center in Dublin, Ireland.  

     

    This transition enables Microsoft to:

     

    ·         Manage services in a 550,000 square-foot data center designed for high-resiliency and availability.

    ·         Help ensure a high level of network performance, throughput, and better fault-tolerance for Office Live Meeting customers via a high-performance and robust network architecture.

    ·         Support future service growth with a dynamically scalable computing environment.

    ·         Leverage a highly energy-efficient data center at 1.25 Power Usage Effectiveness (PUE) compared to industry average of 2.4 PUE. This data center uses outside air for 95% of the cooling before using any mechanical or refrigerated cooling.

     

    Mark the date!

     Friday, November 13, 2009 - All Office Live Meeting customers in the UK data center (GB2) will migrate to the new Dublin data center (DB3) during the standard Friday maintenance window.

    The UK data center (GB2) will be decommissioned in December 2009.

     

    Impact to customers/partners:

     

    This transition should be seamless to customers and partners.  All user accounts, meeting, and recording content will be retained, and users will continue to access their conference centers through the www.livemeeting.com/cc/<alias> or company portal URL. 

     

    Action is required for those customers who have opened ports on their proxy servers and firewalls specifically for Live Meeting IP address ranges. Specifically, the IP address ranges will need to be updated to ensure Live Meeting users continue to experience a top quality meeting experience. 

    New IP addresses will be available via
    KB Article 951650 after 11/13/09. If you or your customers have questions regarding the new IP addresses, please contact Live Meeting Support.

     

     

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  • Thursday, November 12, 2009 7:52 PMLisa AnderlMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    UPDATE: The transition from the UK data center  to the DB3 data center tomorrow 11/13/09 has been postponed. The team will provide a revised go-live date to transition to the new data center successfully this coming week.

  • Saturday, November 14, 2009 5:20 AMLisa Anderl - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Update:  Friday, December 4, 2009 is the confirmed go-live date to transition  the Live Meeting service from the UK data center (GB2) to the Dublin data center (DB30).