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Live Meeting Issues - October 21, 2009
Live Meeting Issues - October 21, 2009
- Several issues today with Live Meeting and wondering if MS was having problems with the Live Meeting servers?* At 2:00 EST we were hosting a Live Meeting and several users were not able to connect. We kept getting "Page not found" errors when connecting directly to the URL* Also earlier today, a user was trying to schedule a Live Meeting and was receiving the following error when sending out invitations: "An error occurred while processing this Live Meeting request. If this error persists, please contact your Live Meeting account administrator."Thank you in advance for you assistance.
- Moved byLu Zou-MSFTMSFT, ModeratorMonday, November 16, 2009 6:33 AMLiveMeeting join meeting problem (From:Live Meeting General Discussion)
Answers
Hi AcousticNut,
For such issues, I suggest you contact LiveMeeting Support directly and include the below information in your question:
-Meeting Manager URL
- Meeting ID
- Exact error message
- Version number of Live Meeting softwareThey will response in 24 hours.
http://support.microsoft.com/default.aspx/ph/925
Hope this helps.
Lu Zou
- Marked As Answer byLu Zou-MSFTMSFT, ModeratorFriday, October 30, 2009 9:13 AM
All Replies
Hi AcousticNut,
For such issues, I suggest you contact LiveMeeting Support directly and include the below information in your question:
-Meeting Manager URL
- Meeting ID
- Exact error message
- Version number of Live Meeting softwareThey will response in 24 hours.
http://support.microsoft.com/default.aspx/ph/925
Hope this helps.
Lu Zou
- Marked As Answer byLu Zou-MSFTMSFT, ModeratorFriday, October 30, 2009 9:13 AM
- move to LiveMeeting configuration queue
