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AnswerCannot share any applications or desktop

  • Monday, November 02, 2009 4:16 PMxltima Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello, we deployed Live Meeting 2007 on all of our workstations. However, I start a meeting and when I try to share my desktop, all of my attendees do not see my desktop. Then I tried the specific program that is running on my workstation and still the same results. The only thing that does seem to work is when I upload a file View Only. I am attempting to share my video and my desktop. I even tried to stop sharing my video and share only my desktop, and my attendees still do not see my desktop.

    When my attendees cannot see, they do see the gray screen like it's a blank screen on their side. And they are sharing their video.

    Why doesn't this feature work properly?

Answers

  • Tuesday, November 03, 2009 1:21 PMmichaelhhlmecs Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    This is one is fairly easy, although not something that would immediately come to mind.

    1. - right click on your desktop and select properties.

    2. - In the display properties window, navigate to the settings tab, and click on the "Advanced" button.

    3. - Here, click on the Troubleshoot tab, and withi nthe Troubleshoot tab, lower the Hardware Acceleration slider bar to None.

    4. - Apply settings, and re-share your desktop.

All Replies

  • Tuesday, November 03, 2009 1:21 PMmichaelhhlmecs Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    This is one is fairly easy, although not something that would immediately come to mind.

    1. - right click on your desktop and select properties.

    2. - In the display properties window, navigate to the settings tab, and click on the "Advanced" button.

    3. - Here, click on the Troubleshoot tab, and withi nthe Troubleshoot tab, lower the Hardware Acceleration slider bar to None.

    4. - Apply settings, and re-share your desktop.

  • Tuesday, November 03, 2009 8:47 PMxltima Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I'll keep that one in mind next time when it happens and post an update back.

    Thanks