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AnswerWhat Live Meeting or portal URL do we use for Office Online Live Meeting?

  • Tuesday, February 10, 2009 4:38 PMchengo Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I am trying out Office Online Live Meeting at our location. We are not using Office Communicator. I've downloaded/installed the Conferencing Add-in for MS Office Outlook to be able to schedule a meeitng.

    In the User Account Setup, I entered the Live Meeting Service address, User Name and password that was provided to me during the activation. However, when I Test Connection, I get a message stating: "A connection to the Live Meeting or portal URL and try again."

     

Answers

  • Monday, February 16, 2009 5:32 AMLu Zou-MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi

     

    This problem occurs if you connect Live Meeting through a network firewall or a proxy server. Live Meeting Add-in does not support user authentication from a proxy service, or from the Live Meeting service so when the services do not use Windows-based authentication, the error occurs.

     

    Please follow the resolution provided in the KB below:

    http://support.microsoft.com/kb/944611

     

    If this problem cannot be resolved, please let us know. Thanks!

     

    Lu Zou

     

     

     

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  • Wednesday, February 11, 2009 12:17 PMMartin Schregle - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hello,

    the Live Meeting URL entered in the add-in configuration page should look like this.

    https://www.livemeeting.com/cc/your_conference_center_name

    The name of the conference center is the one you provided at activation of Live Meeting.

    I hope this helps.

    Martin
     
  • Thursday, February 12, 2009 3:26 PMbuddharui Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

    I have exactly the same problem using Outlook 2007 and Live Meeting 2007.

    While trying to set teh user account, I used the https://www.livemeeting.com/cc/XXXX/loginpage in the livemeeting service field and also entered the details for username and password.

    Unfortunately, while testing the connection I get a message stating that I should check the live meeting or the portal URL.

    Any solutions to solve this issue ?

    Thanks

     
  • Friday, February 13, 2009 12:53 PMmichaelhhlmecs Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Usually when configuring the conferencing Add-in, adding "/loginpage" at the end of the URL value is a reason for connection failure.

    Try removing the loginpage portion, for example:

    https://www.livemeeting.com/cc/xxxxx

    as opposed to

    https://www.livemeeting.com/cc/xxxxx/loginpage

    This should resolve the connectivity error
     
  • Monday, February 16, 2009 5:32 AMLu Zou-MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
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    Hi

     

    This problem occurs if you connect Live Meeting through a network firewall or a proxy server. Live Meeting Add-in does not support user authentication from a proxy service, or from the Live Meeting service so when the services do not use Windows-based authentication, the error occurs.

     

    Please follow the resolution provided in the KB below:

    http://support.microsoft.com/kb/944611

     

    If this problem cannot be resolved, please let us know. Thanks!

     

    Lu Zou