Ask a questionAsk a question
 

AnswerHelp restoring my sound

  • Sunday, September 06, 2009 10:56 AMTupperware Girl Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Can someone please give me instructions to troubleshoot the sound on my computer. I am not very computer savy but have varified all connections are in place.  I checked under the tools bar and connot locate the right heading to go under to reconnect the sound.  Your help is greatly appriciated...!!

Answers

  • Tuesday, September 08, 2009 8:06 AMLu Zou-MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

    Do you use Office LiveMeeting Services? If yes, does this problem only occur when using LiveMeeting or even out of meeting you cannot hear the audio? If the audio problem just occurred in LiveMeeting session, please follow the steps below to setup audio:

    1.         On the Live Meeting 2007 toolbar, click Voice & Video to access the Voice & Video pane.

    2.         Disable and then enable the speaker in the Live Meeting client.

    3.         In the Voice And Video pane, select Set Up Audio And Video, and then complete the instructions that are presented on the screen.

     

    Hope this helps.

    Lu Zou

All Replies

  • Tuesday, September 08, 2009 8:06 AMLu Zou-MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

    Do you use Office LiveMeeting Services? If yes, does this problem only occur when using LiveMeeting or even out of meeting you cannot hear the audio? If the audio problem just occurred in LiveMeeting session, please follow the steps below to setup audio:

    1.         On the Live Meeting 2007 toolbar, click Voice & Video to access the Voice & Video pane.

    2.         Disable and then enable the speaker in the Live Meeting client.

    3.         In the Voice And Video pane, select Set Up Audio And Video, and then complete the instructions that are presented on the screen.

     

    Hope this helps.

    Lu Zou