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BPOS Outage?
BPOS Outage?
- I was informed through my MVP channel that BPOS experienced a major outage today (Oct 6 2009). Can someone confirm this, or provide a response? It got me to thinking ... is there a centralize web page that one can go to see the status of BPOS servers?
kw
All Replies
- Kevin --
I haven't personally logged into the service today, so I didn't experience an outage or hear about it from any customers, but from what I'm seeing on the MSO Downtime Notification RSS feed what you heard is correct.
MSO's stated position is that the RSS Feed (https://rss.microsoftonline.com/feeds.aspx?center=default&chan=notifications&lang=en-us ) is the official source for information about planned outages for updates to the MSO service as well as general information about unplanned outages like today's. This link is listed in the MSO help documentation, and I've also confirmed its importance through partner channels.
If you or your customers are still having issues, or were negatively impacted by the outage, I'd recommend submitting a service request through the MSO admin console so someone can be engaged to support and hopefully resolve the specific issue.
John
MCTS: WSS v3, MOSS 2007, and SCOM 2007
Now Available on Amazon - The SharePoint 2007 Disaster Recovery Guide. - Thanks, John. I did get an email response from Erik Gunvaldson at Microsoft who told me there was an outage for about 40min today. He also told me that all alerts would be via RSS feed. I'm new to MSO/BPOS, and was trying to find out the facts. Cheers!
kw - Looking at the notifications on the RSS feed, I'm amazed how many times MS are doing 4 hour maintenance windows during the business week. Though it states that it will only effect the N. American region, I imagine that since the NA DC is servicing the world for some enterprises, this outage is actually global. It maybe late night or early morning for N. America, but for our offices in other parts of the world, this is the middle of their working day. Therefore maintenance work should only be undertaken during the weekend to minimize customer outage, and the redundant data centers should be used to further minimize outage to the service.
Richard
- Yes, MS should know better than to do "planned maintenance" work resulting in outages on weekdays except that it is really not "planned maintenance" but "system failure" because I do not see how they will blindly "plan" any "maintenance" for weekdays when businesses have to function. Smells much like "unplanned system failure" to me.
