cannot connect the microsoft online through uVerse gateway

• Wednesday, March 28, 2012 3:47 PM

   

   
  

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  Hi there,

  I am unable to connect to the Microsoft Online Exchange through my single sign on, or even directly access the sign-in pages through microsoft.com/online.  My configurations were just fine last night (outlook last successfully updated folders at 12:01am).  I am using an all-in-one AT&T uVerse gateway (2Wire).  My IT people have looked at my home network configuration, and think that the gateway itself seems to be blocking my access.  If I take my phone off the home wi-fi and just access the exchange email through the 3G network, I can get it.  I am the only one in the company having problems.

  Has anyone else run into this problem?  I've tried creating pinholes to allow HTTPS server access, but there does not seems to be a way to specifically allow *.microsoftonline.com sites through the gateway.  I'm really struggling, because I am completely at a standstill until I can get this up and running. AT&T say that because I have internet connectivity, it's not their problem.

  Any suggestions would be helpful!

  • Moved by Amanda B [MSFT] Thursday, March 29, 2012 12:12 AM Not MOCP (From:Microsoft Online Services Customer Portal)
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