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AnswerActiveSync with BPOS issue

  • Monday, November 02, 2009 6:31 PMTex_Ryker Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am working to setup my WM6.1 based device and I am having an issue where I followed the full instructions to setup a sync relationship with mail.microsoftonline.com and everything looks good until it actually performs the sync. At that point I am brought to a login type window that wants me to log into OWA light. It displays the radio buttons for choosing a public or private computer, the OWA light checkbox is filled and greyed, and I have a username/pw fields that I fill in. I correctly fill these in and hit [Log On]. At this point it thinks for a moment then prompts me for credentials again.

    It seems to not be authenticating properly. I double checked all of the instructions and everything looks correct.

    Thank you,
    Ryker
    MCTS; MCDST;

Answers

  • Monday, November 02, 2009 9:13 PMTex_Ryker Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Issue resolved.

    Resolution: I changed the server field from mail.microsoftonline.com to red001.mail.microsoftonline.com and it worked the first time. It seems there might be an issue here that someone needs to look at as the mail.microsoftonline.com site did not work at all.

    I might suggest adding this to the how-to.
    MCTS; MCDST;
    • Marked As Answer byTex_Ryker Monday, November 02, 2009 9:13 PM
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All Replies

  • Monday, November 02, 2009 6:58 PMTex_Ryker Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Here is the active sync log. It doesn't really tell you much more than I had to cancel the sync when I got into the login loop.

     2009-11-02 13:37:27.0000 KeepAwake  On
     2009-11-02 13:37:34.0000 KeepAwake  Off
     2009-11-02 13:37:35.0000 SyncBegin  <sync xmlns="http://schemas.microsoft.com/as/2004/core" type="interactive"/>
     2009-11-02 13:37:36.0000 KeepAwake  On
     2009-11-02 13:37:36.0000 EngineBegin  Microsoft Exchange, 2.0 Partner = {18EEB73E-5712-6718-DC6E-4466E93BB9D6}
     2009-11-02 13:37:36.0000 EstConnection  WOI NOT requested
     2009-11-02 13:37:36.0000 EstablishConn  hr=0x0, handle=0x441ee18e, pri=0x8000, status=0x10, flags=0x400000, wait=0
     2009-11-02 13:37:36.0000 ConnInfo  Type=1, Subtype=10, Secure=0, Descr=MEdia Net
     2009-11-02 13:37:41.0000 Resilience  HR:0x0 DNS time taken:14 Connect time taken:169 Attempts:0
     2009-11-02 13:37:43.0000 AutdMode  Old=None, New=None. Source=mail.microsoftonline.com Partner = {18EEB73E-5712-6718-DC6E-4466E93BB9D6}
     2009-11-02 13:38:45.0000 DormantHint  Dormant mode on [Sync] Partner = {18EEB73E-5712-6718-DC6E-4466E93BB9D6}
     2009-11-02 13:38:45.0000 EngineEnd  hr=0x8500200e, You have stopped the last synchronization. Partner = {18EEB73E-5712-6718-DC6E-4466E93BB9D6}
     2009-11-02 13:38:45.0000 AutdMode  Old=None, New=None. Source=mail.microsoftonline.com Partner = {18EEB73E-5712-6718-DC6E-4466E93BB9D6}
     2009-11-02 13:38:45.0000 SyncEnd  <sync xmlns="http://schemas.microsoft.com/as/2004/core" type="interactive"/>
     2009-11-02 13:38:45.0000 Scheduled  2009-11-02 18:00:45, handle=0x00000000, hr=0x0
     2009-11-02 13:38:45.0000 KeepAwake  Off
    MCTS; MCDST;
  • Monday, November 02, 2009 9:13 PMTex_Ryker Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Issue resolved.

    Resolution: I changed the server field from mail.microsoftonline.com to red001.mail.microsoftonline.com and it worked the first time. It seems there might be an issue here that someone needs to look at as the mail.microsoftonline.com site did not work at all.

    I might suggest adding this to the how-to.
    MCTS; MCDST;
    • Marked As Answer byTex_Ryker Monday, November 02, 2009 9:13 PM
    •