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Blocklist 1

Proposed Blocklist 1

  • Tuesday, April 17, 2012 6:05 PM
     
     
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    Our server sends order emails to our clients and have recently (past week) started to bounce back.

    213.199.180.150 does not like recipient.
    Remote host said: 550 5.7.1 Service unavailable; Client host [213.246.109.24] blocked using Blocklist 1, mail from IP banned; To request removal from this list please forward this message to delist@messaging.microsoft.com.
    Giving up on 213.199.180.150.

    Each email contains instructions and 3 website links, has always been so and has been working for sometime (2 years)

    Any help would be greatly appreciated in resolving this matter.

    Rob

     

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  • Monday, April 23, 2012 8:44 PM
     
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    I would recommend adding your IP address as a safe sender in your BPOS tenant as well as following the information on the NDR for delisting ... it tells you who to contact (as you have indicated in your own post).

    Have a great day,

    Dan

    www.insecurityinc.info

     
  • Wednesday, April 25, 2012 7:51 AM
     
     
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    Hi there,

    I believe this is an Office 365 setup.

    If you already have your blacklist ip on the exchange online, then you must have setup the FOPE rule with assigned blacklist dictionary to run this rule.

    If so, you have to remove the specific ip from the dictionary.

    For action part,

    1. You have to edit the original .TXT file which you import for the
      corresponding Rule ID
    2. Open it and remove the value and then save it as same file.
    3. Just import the dictionary again
    4. This time, please check mark “Replace file, if exist”
    5. Doing this, we do not need to change the Rule again.

    Read more from this link http://io365.wordpress.com/2012/04/18/office-365-fope-administration/

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Prem Nair|http://premnair.wordpress.com/

     
  • Wednesday, April 25, 2012 5:00 PM
     
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    Prem,

    Considering this is the BPOS forum, I'd assume it is a BPOS question.

    Either way, the process is the same.  There is no 'blacklist disctionary' in FOPE (not that is customer-facing anyway).  If you are referring a block list (such as opposite of safe senders/allow rules), that is different entirely to this situation.

    Rob has indicated that he has been marked as a banned IP by FOPE and has to go through the delisting process in order to send from there again.  Adding the IP address to his safe senders/allow rules will reduce the spam rating of email sent from that account and will reduce the possibility of being added back to the blacklist.

    Have a great day,

    Dan

    www.insecurityinc.info

    • Proposed As Answer by Daniel Trautman Wednesday, April 25, 2012 5:00 PM
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