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Saving OCS chat to email Office 10 64 bits

Unanswered Saving OCS chat to email Office 10 64 bits

  • Friday, December 16, 2011 3:49 PM
     
     
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    Hi,


    After I have installed Office 2010 64 bits I have a Communicator issue.
    The option to save a conversation to email is no longer available for me.
    File > Save As Email .... it's grayed out and cannot be used.

    Any way to retreive this option and keeping Office 64 Bits version?

     

    Thanks for any help

     

     

     

     

All Replies

  • Tuesday, January 03, 2012 2:15 AM
     
     
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    There are known issues with OCS integrating with Outlook 64-bit. Read this MS KB:

    http://support.microsoft.com/default.aspx?scid=kb%3ben-US%3b2028836

    Snippet from KB:

    Also, the following features do not work:

    • Conversation History Integration
    • Search for Personal Outlook Contacts in Office Communicator
    • Search and, in Outlook, Search by using Office Communicator in the integration environment
    • Missed IM and Call Notification

    Also, when you use Office Communicator 2007 R2 to connect to an x64 edition of Outlook, the following features do not work:

    • Right-click Contact properties to view Outlook properties
    • Right-click a contact to find previous conversations
    • Right-click to schedule a meeting or to send an e-mail message

    What hotfix is your Communicator on?

    Office Communicator 2007 R2 CU4 supports the x64 edition of Office 2010 Outlook when the following conditions are true:

    • You use Exchange Web Service (EWS) in an Exchange and Office Communications Server environment
    • The Autodiscover service is enabled
    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington