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Proposed Answerrequirements for sharepoint online users

  • Thursday, October 15, 2009 3:59 PMchert Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    When I try to add a user into sharepoint online it says it has to check "the directory" and then it decides they
    are not in it so I can't add them. What directory is it checking? I would ideally like to add users by specifying
    their email addresses (which are unique to this institution and not hotmail or whatever) and they are not in any
    directory. But sharepoint won't let me do that. Is there any way around this? Anyway what directory is it
    talking about?

All Replies

  • Thursday, October 15, 2009 4:40 PMMcGeeky Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Hi chert. A user must first be added to your Online Services account and then a SharePoint Online standard/deskless seat allocated to them before you can add them to SharePoint Online. You add users and assign seats through the administration console e.g. https://admin.emea.microsoftonline.com if you are based in EMEA.

    Have you completed these steps for the users you are trying to add?

    Regards,

    Myles

    http://www.thinkscape.com/SharePoint-Online-Consulting
    • Proposed As Answer byMcGeeky Thursday, October 15, 2009 5:39 PM
    •  
  • Thursday, October 15, 2009 5:11 PMchert Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    No I totally forgot about the existence of the Administration Center.
    It is at https://admin.noam.microsoftonline.com  for me.

    Thank you so much!

    It would be great if MS would put something in there reminding people of where it is.
    Ideally there would be a link to it from the add users section in sharepoint.