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Outlook 2010 Multiple Accounts-All sent/deleted messages go to 1 account

質問 Outlook 2010 Multiple Accounts-All sent/deleted messages go to 1 account

  • Thursday, May 03, 2012 2:48 PM
     
     
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    I am not sure if the title was clear, but here is what I want to do in Outlook 2010. I have my own personal account, Jay, and I have a Help Desk account that I have full access and send as permission. Emails go the appropriate email boxes fine. However, when I send a response from the Help Desk email, the sent item goes into my Jay sent items, I am assuming because Jay is my default account. Is there a way to completely separate these accounts so that sent messages from each account go to their prospective sent items folder?

    Thanks,

    Jay

     

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  • Friday, May 04, 2012 5:35 AM
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    A lot of users have this demand. Fortunately, Outlook 2010 supports connecting to as many as multiple Exchange accounts from a single profile. And you may see the following blog to achive your goal.

    http://blogs.office.com/b/microsoft-outlook/archive/2009/08/25/multiple-exchange-accounts-in-outlook-2010.aspx

    In addition, you may also combine Exchange transport rule and Outlook client rule to get it as well.

    Have a good time.

    Tony Chen

    TechNet Community Support

     
  • Friday, May 04, 2012 2:19 PM
     
     
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    I am not having trouble with getting the accounts in my profile. The problem I am enduring is that if my default profile is MailboxA, and I add MailboxB and MailboxC so that I can view/delete/send emails, all the emails that I send from MailboxB go to the sent box of MailboxA (also anything I delete out of MailboxB and C also go to MailboxA's deleted items). What I am wanting Outlook to do is put the emails sent from MailboxB in the sent items for MailboxB. Is this possible?