Thursday, May 03, 2012 2:48 PM
I am not sure if the title was clear, but here is what I want to do in Outlook 2010. I have my own personal account, Jay, and I have a Help Desk account that I have full access and send as permission. Emails go the appropriate email boxes fine. However, when I send a response from the Help Desk email, the sent item goes into my Jay sent items, I am assuming because Jay is my default account. Is there a way to completely separate these accounts so that sent messages from each account go to their prospective sent items folder?
Friday, May 04, 2012 5:35 AMModerator
A lot of users have this demand. Fortunately, Outlook 2010 supports connecting to as many as multiple Exchange accounts from a single profile. And you may see the following blog to achive your goal.
In addition, you may also combine Exchange transport rule and Outlook client rule to get it as well.
Have a good time.
TechNet Community Support
Friday, May 04, 2012 2:19 PMI am not having trouble with getting the accounts in my profile. The problem I am enduring is that if my default profile is MailboxA, and I add MailboxB and MailboxC so that I can view/delete/send emails, all the emails that I send from MailboxB go to the sent box of MailboxA (also anything I delete out of MailboxB and C also go to MailboxA's deleted items). What I am wanting Outlook to do is put the emails sent from MailboxB in the sent items for MailboxB. Is this possible?