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Recover junk mail filters

답변됨 Recover junk mail filters

  • Thursday, July 05, 2012 4:16 AM
     
     
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    My computer died (hardware), and I'm trying to migrate my old email to a new machine.  I can't run Outlook (or anything) on my old machine, but the hard drive is intact and now attached to the new computer.

    I was able to migrate the old .pst files now problem, but the Safe Senders, Safe Recipients, and Blocked Senders lists are all blank.  Does anyone know where I can find the lists on the old machine?  All I need is to extract the lists to .txt files and import.

    I am running Office 2010 on Windows 7 on the new machine, and Office 2010 on Vista Business on the old machine.

     

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  • Thursday, July 05, 2012 7:02 AM
     
     
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    These are stored within the pst-file itself. When you reattached the pst-file upon recreating the mail account, then these list should have come over. If you used Import to restore your data, then they won't come over since that only import items (mail, contacts, calendar, etc...) and no settings.

    Which method of restoring your data did you use?


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

     
  • Thursday, July 05, 2012 4:40 PM
     
     
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    I just copied the PSTs and pointed Outlook to them.  I didn't get any email account data or junk filters.  Everything else worked.  I recreated the accounts manually. 

    There are 2 PSTs, one personal, one work.  email from all accounts goes to the inbox in the personal folders.  I tried making changing the default account, but no change.

    Both PSTs were originally created in an older version of Outlook and migrated to new computers and new versions of Outlook.  Could that have anything to do with it?  The personal PST would have been pre-2007.

    Is there a utility that will extract selected data?

     
  • Thursday, July 05, 2012 4:53 PM
     
     
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    I just noticed:  Signatures did not transfer either.  I can easily recreate them, but it might help diagnose the issue.
     
  • Monday, July 09, 2012 10:13 AM
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    Safe Senders are stored in the Exception List.txt file located at:

    C:\Users\User name\AppData\Microsoft\Outlook (Win7)

    You can import these into the Safe Senders tab of the Junk Mail settings.

    Complete instructions are here:

    http://office.microsoft.com/en-us/outlook/HP012300351033.aspx (It also used by OL10)

    You may use same way to find the txt of Safe Recipients/Blocked Senders lists.

    Thanks.

    More Reference:

    http://support.microsoft.com/kb/2252421

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.


     
  • Wednesday, July 11, 2012 2:04 AM
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    Hi,

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

     
  • Thursday, July 12, 2012 11:53 AM
     
     
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    Safe Senders are stored in the Exception List.txt file located at:

    C:\Users\User name\AppData\Microsoft\Outlook (Win7)

    You can import these into the Safe Senders tab of the Junk Mail settings.

    Complete instructions are here:

    http://office.microsoft.com/en-us/outlook/HP012300351033.aspx (It also used by OL10)

    You may use same way to find the txt of Safe Recipients/Blocked Senders lists.

    No, that doesn't apply in this case. Those txt-files were created by Outlook 2000 or 2002/XP when filtering was still done by message rules.

    If the user reconnected the original pst-file during account creation, the lists would still have been there. Exporting them before migrating the data remains the recommended way to go if you want to make sure that you'll maintain them.


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

     
  • Thursday, July 12, 2012 11:55 AM
     
     
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    Is there a utility that will extract selected data?

    No, they have most likely been overwritten by your migration method. You should have pointed to them during account creation.



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

     
  • Thursday, July 12, 2012 11:56 AM
     
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    I just noticed:  Signatures did not transfer either.  I can easily recreate them, but it might help diagnose the issue.

    Pst-file don't contain your mail account configuration or your signatures. Accounts need to be recreated manually and signatures are kept in;
    C:\Users\%username%\AppData\Roaming\Microsoft\Signatures


    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info