Exchange account does not use the right Suggested Contact folder

已答复 Exchange account does not use the right Suggested Contact folder

  • Thursday, March 08, 2012 8:00 PM
     
     
    Having issue with an exchange account with a delegate account. Suggested contacts are saving into the good folder but when typing a name into a new message outlook is using to wrong folder (there is 2 suggested contact folder one for main acccount and another for deleguate) How can I switch that ?

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  • Monday, March 12, 2012 3:04 AM
    Moderator
     
     Answered

    As the theory goes, Outlook use its default account suggested contact as the Address Book in normal situation. If the connector is going to make a new Suggested Contacts folder, it needs to be local only, like the Journal, Tasks, and Notes are.  Outlook will only let you make Mail and Calendar folders in a connector account.

    This is my test contact folder:

     

    After testing, we cannot create Outlook contacts into “tonychen - Suggest contact” automatically after we sent messages , even be on behalf of "tony chen".
    To work around this situation, if we have edit rights for the “tonychen – Suggest Contacts”, we may manually copy the contacts from local suggest contact.

    If there is any misunderstanding, please let me know. Thanks.

    Tony Chen

    TechNet Community Support