Sometimes when the Sent message is stored in a folder the name has single quote marks around it. Sometimes it does not. The problem is that when I sort the names alphabetically, they are in two different groups.
The e-mails go through - this is only a display problem.
This happens on new messages, FW messages, and RE messages. Sometimes the single quotes are there, sometimes not.
This happens with names that are in the Contact list or names that are not sometimes with single quotes, sometimes not.
The address type-ahead list does not have any names with single quotes.
IS there a way to make the alphabetization ignore the leading single quote?
Thanks for raise this information to us, we have actually haeard of this issue before, unfortunately, there isn't any public document\article explaining how the Sent Items > Show in Groups > To is displaying things, I'll try to find out if there is
any update for this issue.
Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.