Tuesday, February 08, 2011 2:53 PM
I open up an email that includes an attachment using Outlook 2007 and I go "File" -> "Save As" to save the email file to my desktop (*.msg).
I then double click the saved .msg file on my Desktop and it opens up in Outlook as per normal - displaying the saved email as expected. When I click forward within that opened mail, the original content of the mail (body text) is removed leaving only the attachment.
This does not happen if the mail has no attachments... I am able to reproduce this on more than one PC using Outlook 2007.
Monday, February 14, 2011 7:14 AMModerator
It might be related to the encoding.
Try going to View | Encoding and setting it for UTF-8.
Monday, March 14, 2011 11:07 AM
Thank you for your post, I tried but this but unfortunately this doesn't help.
The weird thing is this is happening on more than just one computer (With Outlook 2007 installed)
Monday, November 28, 2011 5:12 PMHaving the same issue. Did you find a fix?
Tuesday, May 22, 2012 2:59 PMWe are also seeing this very same issue. Considering we use a document management system that stores all of our emails in .msg format, our users are seeing this crop up multiple times a day. Anyone have a workaround?
Wednesday, May 30, 2012 12:10 PM
I have had this issue since New Outlook 2007 install.
Any news on this yet or did anyone find the answer some where else?