Old AD RMS template still displayed in OWA which were already deleted
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Tuesday, April 03, 2012 9:52 AM
Hi,
Currently, I'm having a problem where a deleted template still can be view & select when trying to apply RMS protection. I have checked the template distribution folder & run the Get-RMSTemplate to see whether the template is presented or not (which is not)
As you can see from the picture above. I have already disabled the rms, still we can see the template. Some of the template listed above have been already deleted & some just come pop in out of no where. Please, i really need some help here. Thanks in advance
All Replies
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Sunday, April 08, 2012 3:28 PM
Hi there,
Can anyone help me with this problem. I been trying to find the source of the problem but still i can't find it.
Thanks
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Saturday, April 14, 2012 7:14 AM
Hi there,
Seems like a server side fault with the Exchange boxes which might be caching the rms templates.
Can you double check the exchange servers DRM cache directory and possibly restart the transport service.
Blog: http://OutOfScope.info | @ Twitter: @darthsydd | ADRMS Wiki Portal: Technet Wiki
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Wednesday, May 09, 2012 9:20 AM
Hi there,
Sorry for late posting as i was really busy. My question is, where can i locate the DRM cache directory? I have tried restarting the server but still unable to remove it from the list
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Monday, May 14, 2012 8:09 AM
Hi
sorry for the late reply.
Should be under %LocalAppData%MicrosoftDRMTemplates folder
Blog: http://OutOfScope.info | @ Twitter: @darthsydd | ADRMS Wiki Portal: Technet Wiki
- Proposed As Answer by Adnan Syddieki Tuesday, May 22, 2012 11:32 AM
- Marked As Answer by Brad Mahugh - MSFTModerator Thursday, April 04, 2013 1:47 AM

