restore blocked

Fri, 03 Jul 2009 14:59:45 Z

Hi all

I have a serious problem with a farm of a customer.
The customer requested to restore an SSP from production enviroment to test enviroment. In test enviroment an identical SSP was already present. Customer requested to overwrite it.
Using the GUI I started a restore job, using the backup of the night done with a scheduled stsadm script that save all the SSP of the farm. The restore run for a while, at a certain point it gave this error:

Object SSP_NAME failed in event OnRestore. For more information, see the error log located in the backup directory. TimeoutException: Timed out waiting for Shared Services provisioning jobs to pause.

after it the restore seem to be freezed up.
I deleted the job in the timer job defition, tryed to restard some services on the machines, like Windows SharePoint Services Search and Windows SharePoint Services Administration.
Anyway when I go in backup and restore status, the job is alaways there.

I succeded to delete the SSP that the job created, that was in unproviding status, but it's all.

Someone could suggest a workaround for this problem?

Farm is 2007 SP1 and is composed by two frontend, one index and one sql 2005 server. Al servers are w2k3 64bit

restore blocked

Fri, 03 Jul 2009 16:35:21 Z

I never have much luck administrating SSP's through the GUI. I mostly use STSADM to do anything with the SSP as for some reason I have much better luck. I would try restoring your SSP via STSADM and see if you get back the same error. Below is the Stsadm syntax for this:

http://technet.microsoft.com/en-us/library/cc262163.aspx

HTH

Cheers,

Jason Medero

Jason Medero, WSS MVP, B&R Business Solutions, www.sharepointblogs.com/jasonmedero