Locked sharepoint 2007 showing System Account instead of Username / full name

Locked

  • Tuesday, February 06, 2007 5:04 PM
     
      Has Code
    When i login with my username & password into sharepoint (2007) site, it displays as a "System Account" instead of my username or my full name on the top right corner of the website. What ever changes i make inside the site, for example upload a file, post a comment, sharepoint marks it as a System account instead of my name.

    Can someone help me figure it out why ?

    Thanks.

Answers

  • Tuesday, February 06, 2007 6:10 PM
     
     Answered
    check your AD account information. if you're using moss, check that you've imported your AD to the user profile database.
  • Tuesday, February 06, 2007 10:05 PM
     
     Answered

    This usualy happens because you used your own account as the application pool account. when you do that, sharepoint will not allow you to use it as yourself.

    Never use an actuall user account as the application pool account. set up a system account for it in the domain.

  • Thursday, February 08, 2007 10:43 AM
     
     Answered

    As Ishai said it's not generally considered a good practise, but you can still fix it.

    Go to Central Administration / Application Management. Click Policy for Web Application. Select your web app and click your account in the list. In the Edit Users page, clear the Account operates as System checkbox. That should fix this particular problem.

    Hope this helps,

    Alex

  • Monday, February 19, 2007 5:11 PM
     
     Answered

    I just had the same problem, and in the help section of Sharepoint (within the product), I found a solution:

    Office SharePoint Server 2007 Central Administration Help >  Creating and managing Web applications and sites >  Creating and managing Web applications: Change the application pool identity for a Web application

    I changed the user and was able to get rid of the "System Account" that appeared in the top-right whenever I logged-in.

All Replies

  • Tuesday, February 06, 2007 6:10 PM
     
     Answered
    check your AD account information. if you're using moss, check that you've imported your AD to the user profile database.
  • Tuesday, February 06, 2007 10:05 PM
     
     Answered

    This usualy happens because you used your own account as the application pool account. when you do that, sharepoint will not allow you to use it as yourself.

    Never use an actuall user account as the application pool account. set up a system account for it in the domain.

  • Thursday, February 08, 2007 10:43 AM
     
     Answered

    As Ishai said it's not generally considered a good practise, but you can still fix it.

    Go to Central Administration / Application Management. Click Policy for Web Application. Select your web app and click your account in the list. In the Edit Users page, clear the Account operates as System checkbox. That should fix this particular problem.

    Hope this helps,

    Alex

  • Tuesday, February 13, 2007 9:53 PM
     
     
    I have the same problem and your suggestion did not fix it. Shouldn't changing the account used in the application pool fix it? What are the steps to change it?
  • Monday, February 19, 2007 5:11 PM
     
     Answered

    I just had the same problem, and in the help section of Sharepoint (within the product), I found a solution:

    Office SharePoint Server 2007 Central Administration Help >  Creating and managing Web applications and sites >  Creating and managing Web applications: Change the application pool identity for a Web application

    I changed the user and was able to get rid of the "System Account" that appeared in the top-right whenever I logged-in.

  • Tuesday, February 20, 2007 6:52 PM
     
     
    Yes, i had my account information in the application pool. I was able to replace my account information with predefined Network services. Now my username shows up instead of system Account.

    Search for "Change the application pool identity for a Web application" in help for step by step guidance.

    Thank you all for helping me fix the issue
  • Monday, September 17, 2007 3:40 PM
     
     

    Hi all,

    I'm newbie in sharepoint 2007...
    In my site collection whe the user logs in, the display name appears is domain\username, but i need to appear display name or 'FirstName' + 'LastName'. Can you please help me with this? I don't know how to do this...

    Cris.

  • Friday, October 12, 2007 4:37 AM
     
     
    I tried the solution given Office SharePoint Server 2007 Central Administration Help >  Creating and managing Web applications and sites >  Creating and managing Web applications: Change the application pool identity for a Web application but I was unable to change "System Account" to User Name. Please Help me...

     

  • Wednesday, October 17, 2007 10:11 PM
     
     

    Hello

     

    I tried every solution but I am unable to get rid of the problem. Is there something wrong with the installation as I did change the app pool service account.

     

    When I do a sign in as a different user and enter the Administrator User name and password it gives a 401 error.

     

    Any help is appreciated.

    Thanks

     

  • Thursday, November 08, 2007 1:50 AM
     
     

    I noticed that SPS is resolving the name as domain\username, and not "display name" The AD has the correct display name, but suddenly SPS is rendering the name as domain\username.

     

    The user is not working as an identity for any application pools, just the site collection admin. This changed when we installed mysites.

     

    This website has new information, but didn't fix it for me: http://blogs.vertigosoftware.com/ericc/archive/2006/09/20/3735.aspx

  • Tuesday, December 18, 2007 7:45 PM
     
     
    Thanks, I was experiencing the same issue and this solved it.

     

  • Wednesday, June 04, 2008 7:39 PM
     
     
    Hi all ..

    I'm having the same problem, but I'm using FBA.
    In the portal site I can see the username correctly, but in My Site I see the provider:id instead of the username.

    I could figure out where should touch to change this, but I need to this automatically.

    There is a list with some user information data,
    In Central Administration go to Shared Services Administration.-> Your Shared Service -> User Profile and properties -> View Users Profiles.
    This list have the account Name, preferred name and email. Also, this list is populated automatically when an user create their own My Site.
    I couldn't modify this list programmatically and I'm not sure if this is the correct way to reach what I want... It is so simple.. just to show Username instead of provider:id ..

    Do I was clear?

    Thanks !!
  • Tuesday, August 26, 2008 7:11 AM
     
     
    The "System Account" problem can also be resolved by changing the Title for the "SHAREPOINT\system" in the Data base.

    Open the DB and navigate to the database created for the specific port eg. WSS_Content_80 (for port 80)
    Now open the database->Tables->UserInfo

    Change the corresponding "tp_Title" to your user name against each  "tp_Login".

    This will change the system account appearance to the user name specified for the site hosted on port 80.

    Hope this will help.


    Thanks

  • Thursday, October 02, 2008 7:43 PM
     
     Proposed Answer
     Hi,

    When you login with your username & password into sharepoint (2007) site, it displays as a "System Account" instead of your username or full name on the top right corner of the website. What ever changes you make inside the site, for example upload a file, post a comment, sharepoint marks it as a System account instead of your name.
     
    To fix this, you must run the following commands:
     
    stsadm -o updatefarmcredentials -identitytype NetworkService
     
    followed by:
     
    iisreset
     
     
    Because your account was used to create the SharePoint databases, your account is marked as a System Account.  You need to run the STSADM command "updatefarmcredentials" and set it to an account like the NetworkService account to prevent this from occurring.

    Sree
    • Proposed As Answer by learn4share Thursday, October 02, 2008 7:44 PM
    •  
  • Monday, October 13, 2008 6:42 PM
     
     

    Why is everyone making an assumption that the account being used is the same account used by the application pool? Not once is this declared in the posts. I happen to have the same problem with all of my accounts, which are not the same account used by the application pool. Maybe someone could post an actual solution to this problem instead of making blind assumptions that it has to do with the app pool account.

  • Wednesday, October 29, 2008 2:03 PM
     
     
     
    SharePoint Admin said:

    Why is everyone making an assumption that the account being used is the same account used by the application pool? Not once is this declared in the posts. I happen to have the same problem with all of my accounts, which are not the same account used by the application pool. Maybe someone could post an actual solution to this problem instead of making blind assumptions that it has to do with the app pool account.



    Looks to me like an assumption based on experience and knowledge, and that the assumption was correct.  See "thekaran" post Feb 20,
    thekaran said:

    Yes, i had my account information in the application pool. I was able to replace my account information with predefined Network services. Now my username shows up instead of system Account.

    Search for "Change the application pool identity for a Web application" in help for step by step guidance.

    Thank you all for helping me fix the issue



  • Tuesday, November 18, 2008 2:40 PM
     
     
    SharePoint offers very fine-grained permissions.  Specifically, you can change the account used to import from AD independently of the app pool identity.  Make sure said account is not only a domain account, but is on a domain trusted by the DC and has permission to get information such as name and email address from AD.

    http://discoveringsharepoint.blogspot.com/2008/11/displaying-correct-user-names.html

  • Thursday, January 22, 2009 2:06 AM
     
     
     Correcting the user running the AppPool (so that it was no longer my account) was not sufficient for me.

    I had a look at the link to Vertigo http://blogs.vertigosoftware.com/ericc/archive/2006/09/20/3735.aspx and when I checked the service accounts, it was still showing my account as the configurable Username. I entered the same user that I had put in the app pool clicked ok and after the IISReset, it seemed to be fine: My checkouts are now checked out to me instead of sharepoint\system
  • Sunday, February 01, 2009 6:36 PM
     
     
    The stsadm command proposed by learn4share fixed the problem for me.
    Harold Naparst
  • Wednesday, February 11, 2009 1:19 PM
     
     
    Hi

    Im having the excact same problem.
    Have anyone found a solution to this or perhaps a proposal to how to solve it ?

    /Webber
     
    ndimov said:

    Hi all ..

    I'm having the same problem, but I'm using FBA.
    In the portal site I can see the username correctly, but in My Site I see the provider:id instead of the username.

    I could figure out where should touch to change this, but I need to this automatically.

    There is a list with some user information data,
    In Central Administration go to Shared Services Administration.-> Your Shared Service -> User Profile and properties -> View Users Profiles.
    This list have the account Name, preferred name and email. Also, this list is populated automatically when an user create their own My Site.
    I couldn't modify this list programmatically and I'm not sure if this is the correct way to reach what I want... It is so simple.. just to show Username instead of provider:id ..

    Do I was clear?

    Thanks !!



  • Monday, May 18, 2009 8:14 PM
     
     
     Hi,

    When you login with your username & password into sharepoint (2007) site, it displays as a "System Account" instead of your username or full name on the top right corner of the website. What ever changes you make inside the site, for example upload a file, post a comment, sharepoint marks it as a System account instead of your name.
     
    To fix this, you must run the following commands:
     
    stsadm -o updatefarmcredentials -identitytype NetworkService
     
    followed by:
     
    iisreset
     
     
    Because your account was used to create the SharePoint databases, your account is marked as a System Account.  You need to run the STSADM command "updatefarmcredentials" and set it to an account like the NetworkService account to prevent this from occurring.

    Sree
    This definitely did the trick!
    Thanks!
  • Thursday, September 17, 2009 5:30 AM
     
     
    This works, Thanks
  • Sunday, October 18, 2009 8:23 AM
     
     

    you can use:

    <SPSWC:ProfilePropertyLoader runat="server"/>
    Welcome <SPSWC:ProfilePropertyValue PropertyName="FirstName" ApplyFormatting="False" runat="server" ShowPrivate="True" PrefixBrIfNotEmpty="False"/>&nbsp;<SPSWC:ProfilePropertyValue PropertyName="LastName" ApplyFormatting="False" runat="server" ShowPrivate="True" PrefixBrIfNotEmpty="False"/>

  • Friday, January 29, 2010 10:13 AM
     
     
    I had same problem.
    Turned out I had an identity impersonate in webconfig that was the same as the application pool account.
    Once I took out the identity impersonate, names displayed as expected.
  • Monday, July 26, 2010 9:58 AM
     
     

    It is not because the account is running the app pool (although it may be doing that aswell). Any account in the Farm Administrators group appears as System Account, unfortunately.

    Disabling identity impersonation will only help if your account IS running the app pool. In either case the best/supported option is to add a web application policy as described by Kiral. Again, it is poor practice to use any person's user account as the app pool identity - you should always use a service account with a strong password which never expires. Ideally use a different user account for each web application (although that's not always appropriate).

    Be aware that Praveenks response is a BAD idea. Manually manipulating data in the SQL databases is a big no-no in SharePoint - it can lead to all manner of unintended consequences and will render your farm unsupported by Microsft. Avoid it like the plague.

  • Tuesday, October 19, 2010 10:30 AM
     
      Has Code

    If i try this I got the error:

    he specified SPContentDatabase Name=WSS_Content_94e9739fe60a434f8ef59dffa1e359c3 Parent=SPDatabaseServiceInstance has been upgraded to a newer version of SharePoint. Please upgrade this SharePoint application server before attempting to access this object.

     

    Kiral Said:

    As Ishai said it's not generally considered a good practise, but you can still fix it.
    
    Go to Central Administration / Application Management. Click Policy for Web Application. Select your web app and click your account in the list. In the Edit Users page, clear the Account operates as System checkbox. That should fix this particular problem.
    
    Hope this helps,
    
    Alex

     

  • Thursday, February 17, 2011 10:41 PM
     
     
    To fix this, you must run the following commands:
     
    stsadm -o updatefarmcredentials -identitytype NetworkService 

    This fixed it for me.  Also (I didn't know this), stsadm is located at "%COMMONPROGRAMFILES%\microsoft shared\web server extensions\12\bin".

    Thanks for the help!