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Answerafter sitecollection migration doclib can not received e-mails

  • Wednesday, November 04, 2009 9:33 AMbramsig Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi,

    i have a problem with a migrated sitecollection
    it's not possible to send an mail to a doclib.
    error message in SharepointLog:
    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    11/04/2009 10:02:42.33  OWSTIMER.EXE (0x0B2C)                    0x0B48 Windows SharePoint Services    E-Mail                         6873 Warning  An error occurred while processing the incoming e-mail file D:\inetpub\mailroot\Drop\83425e2301ca5d2d00000012.eml. The error was: Unknown alias.. 
    11/04/2009 10:02:42.33  OWSTIMER.EXE (0x0B2C)                    0x0B48 Windows SharePoint Services    E-Mail                         6871 Information The Incoming E-Mail service has completed a batch.  The elapsed time was 00:00:00.  The service processed 1 message(s) in total.  Errors occurred processing 1 message(s): Message ID: 2B8B35C31DB79E4CA42B519A4D859BC5F8793BBA95@domain.de   The following aliases were unknown: doof
    ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    The entries for e-mail-enabled lists are being NOT deleted from the EmailEnabledLists table in the configuration database, the value is 0(false).

    description of migration:
    SPS 2 prescan
    DB Backup
    restore in new SQL server
    addcontentdb in MOSS2007 dev environment
    stsadm -o enumsites ....>site.xml
    edit site.xml (only one sitecollection)
    create a new content db
    stsadm -o megrecontentdbs (only the one sitecollection)
    remove content db
    addcontent db in MOSS2007 production environment


    Is there anybody who can help

    DocLibs in other (not migrated) sitecollections with the same settings can receive e-mails

    PS: sorry for my english

Answers

All Replies

  • Wednesday, November 04, 2009 2:09 PMAjith George Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Did tried reconfiguring the incoming email settings on the share point server as well as the document library.

    Try configuring a new incoming emai lsettings on a new discussion baord and verify whether it is working.
    Regards, Aj (http://www.ajittgeorge.blogspot.com) MCTS
  • Thursday, November 05, 2009 12:09 PMbramsig Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    no success! after reconfiguring incoming email settings, also the discussion board can not received emails.
    nothing on the migrated site received emails.
    same failure: ...The following aliases were unknown: ....
    but  a doclib or discussion board in a new sitecollection, which was created in the migrated content_db, received emails
  • Friday, November 06, 2009 3:44 AMLambert QinMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Please try to use Refreshdms: Stsadm operation (Office SharePoint Server) to resolve your issue.

     

    Description:

    Refreshes the Directory Management Service if a database is restored or moved to a location where the incoming e-mail settings are not correct.

     

    -lambert


    Sincerely,
    Lambert Qin
    Posting is provided "AS IS" with no warranties, and confers no rights.
  • Friday, November 06, 2009 6:44 AMbramsig Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    thanks lambert,

    but this was my first action, after finding of this problem

    I will migrate another site to look if the problem can be reconstruct.


    bramsig