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Answersharepoint, explorer view, and IE8 error

  • Friday, June 05, 2009 2:25 PMrmille05 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Update:  Thank you for all of your replies, but still no luck.  Just to clarify, this is SharePoint 2003 running on a W2K3 Server box with an XP machine with SP3 attempting to view documents within "Explorer View" withing Sharepoint.

    I do not see an "Actions" tab.  I am assuming that is with SharePoint 2007?

    Again, any help is appreciated.

    Thank you.
    mcp

    I recently upgraded a user to IE8.  After doing so I was notified that user can no longer view documents in Explorer View within Sharepoint.  When attempting to do so they get the following error:  Explorer View requires Internet Explorer 5.0 or greater and Web Folders.  I almost get the feeling that this is a permissions or security thing but can't quite pinpoint it.  I tested this on another machine with same setup and received the same results.  Thanks in advance.  Any help is appreciated.
    mcp
    • Edited byrmille05 Friday, July 10, 2009 8:32 PMupdate
    •  

Answers

  • Monday, August 17, 2009 9:57 PMAseem NayarMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hello All,

    If you are connecting to a SSL/HTTPS site this is a known issue.  Please contact IE Support for assitance. 

    Thanks,

    Aseem Nayar - MSFT
    This posting is provided "AS IS" with no warranties, and confers no rights
    • Proposed As Answer byAseem NayarMSFTFriday, August 21, 2009 5:21 PM
    • Marked As Answer byrmille05 Wednesday, September 02, 2009 1:58 AM
    •  

All Replies

  • Friday, June 05, 2009 2:43 PMSerge Luca [MVP]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    -I know that Sharepoint Service pack 2 imporves IE8 user experience, but I don't know if that helps
    -is the Webclient service started (at client side ?)



    Serge Luca; blog: http://www.redwood.be
  • Saturday, June 06, 2009 10:55 AMIvan Sanders Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    This is not an IE Issue

    When you try to access an Explorer View page on Windows Server 2003 or XP, you will receive the following error: “Explorer View requires Internet Explorer 5.0 or greater and Web Folders.”

    This is typically caused by the fact that Windows Server 2003 does not include Web Folders (FPRPC) technology and, by default, the Web Client Service is disabled. The Web Client Service is probably disabled on the Client machine...

    You can resolve this in one of two ways:

    1.    Install Microsoft Office 2003 or FrontPage on the server. Office 2003 and FrontPage install Web Folders components which will then allow you to access the Explorer View using FPRPC.

    2.    Enable the Web Client Service.


    -Ivan 


    Ivan Sanders http://linkedin.com/in/iasanders http://dimension-si.com/blog
  • Monday, June 08, 2009 5:05 PMrmille05 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have verified that the web client service is running.  Explorer view was working on the xp machine before I upgraded IE to 8.  I have tested two machines with IE8 and neither one will work with explorer view in sharepoint.  The xp machines with IE 7 will work.
    mcp
  • Monday, June 08, 2009 5:05 PMrmille05 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have verified that the web client service is running.  Explorer view was working on the xp machine before I upgraded IE to 8.  I have tested two machines with IE8 and neither one will work with explorer view in sharepoint.  The xp machines with IE 7 will work.
    mcp
  • Monday, June 08, 2009 9:37 PMAnand yadav Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    yes, currently this a major issue with Vista, most probably will be fixed in IE 8 RC2
  • Tuesday, June 09, 2009 8:05 AMIvan Sanders Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Interesting:

    I have currently tested on the following systems:

    1. Windows Server 2003 R2 SP2 (version 5.2.3790) with Office 2007 SP1 & SP2
    2. Windows Server 2008 SP1 with Office 2007 SP1 & SP2
    3. Windows Server 2008 SP2  with Office 2007 SP1 & SP2
    4. Vista with Office 2007 SP1 & SP2
    4. Vista SP1 with Office 2007 SP1 & SP2
    5. Vista SP2 with Office 2007 SP1 & SP2
    6. Windows 7 with Office 2007 SP1 & SP2
    7. Windows Server 2008 R2 with Office 2007 SP1 & SP2


    The Windows Server 2003 environment is the closest I currently have to Windows XP. However, I will build a Virtual and see if I can duplicate the issue. What version of Office are you using?

    -Ivan


    Ivan Sanders http://linkedin.com/in/iasanders http://dimension-si.com/blog
  • Tuesday, June 16, 2009 1:25 PMJohn Liu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    A different question - what is the security zone of the browser?  Is it local intranet or internet?
    jliu - johnliu.net
  • Tuesday, June 16, 2009 2:32 PMplu1357 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    The Explorer View does work with IE8 + Windows XP + SharePoint 2007, but in a slightly different way from IE 7. J

    ·         Instead of change the docment library view to “Explorer View”, from the defaul “All Documents” view, click on the Actions dropdown menu and select “Open with Windows Explorer”.

    ·         A separate window will be popped out for the Windows Explorer view.  This allows users to choose views of Thumbnails,Tiles, Icons,  List and Detail, like regular Windows Explorer.  Drag-and-drop is supported. Renaming and deleting work the same way as if it is a normal folder in a local hard drive or network drive.

  • Wednesday, June 24, 2009 10:20 PMSally E Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I'm having the same problem and I am on:

    Windows Server 2003 R2 Standard Edition Service Pack 2 with Office 2007 and we run on MOSS 2007.
    I have IE 8 (version 8.0.6001.18702)

    Explorer View on our SharePoint site doesn't work anymore. It says: "Please wait while Explorer View is loaded. If Explorer View does not appear, your browser may not support it."

    I should also add that I've got the site on Trusted Sites. Doesn't seem to help either.
  • Friday, June 26, 2009 7:59 PMplu1357 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

    The Explorer View does work with IE8 + Windows XP + SharePoint 2007, but in a slightly different way from IE 7. J

    ·         Instead of change the docment library view to “Explorer View”, from the defaul “All Documents” view, click on the Actions dropdown menu and select “Open with Windows Explorer”.

    ·         A separate window will be popped out for the Windows Explorer view.  This allows users to choose views of Thumbnails,Tiles, Icons,  List and Detail, like regular Windows Explorer.  Drag-and-drop is supported. Renaming and deleting work the same way as if it is a normal folder in a local hard drive or network drive.

  • Tuesday, June 30, 2009 7:50 PMjbrams Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I have practically the exact same environment (Windows XP, upgraded from ie7 to ie8, connecting to SP 2003) and the same "Explorer View" issue, but I also cannot access any drop-down menus.  When I click on one, I get an "Error on Page" status icon and nothing happens.  The error details are as follows.

    • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; MS-RTC LM 8)
      Timestamp: Tue, 30 Jun 2009 19:51:19 UTC

    • Message: Object expected
      Line: 10304
      Char: 5
      Code: 0
      URI: https://domain.com/_layouts/1033/ows.js

    • Message: Object expected
      Line: 10304
      Char: 5
      Code: 0
      URI: https://domain.com/_layouts/1033/ows.js

     


    jr
  • Friday, July 10, 2009 5:38 PMrmille05 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Update:  Thank you for all of your replies, but still no luck.  Just to clarify, this is SharePoint 2003 running on a W2K3 Server box with an XP machine with SP3 attempting to view documents within "Explorer View" withing Sharepoint.

    I do not see an "Actions" tab.  I am assuming that is with SharePoint 2007?

    Again, any help is appreciated.

    Thank you.
    mcp
  • Wednesday, July 22, 2009 1:52 PMSPMike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Having the same issue with the following configuration:

    XP, IE8, and MOSS over https using Explorer View.
    Seems to work fine over http
    Worked fine over https with IE7
  • Monday, August 17, 2009 7:25 PMCraigCody Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Did you ever find a solution to this?  This is the problem that I have.
    - Craig
  • Monday, August 17, 2009 8:04 PMplu1357 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sorry.  My solution is working on Win Server 2003 + SPS2007 + HTTPS +  XP + IE8.  I don't have SPS2003 to test.

    Try to make sure the WebClient service is running.

    - Peter
    • Edited byplu1357 Monday, August 17, 2009 9:59 PM
    •  
  • Monday, August 17, 2009 9:57 PMAseem NayarMSFTUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hello All,

    If you are connecting to a SSL/HTTPS site this is a known issue.  Please contact IE Support for assitance. 

    Thanks,

    Aseem Nayar - MSFT
    This posting is provided "AS IS" with no warranties, and confers no rights
    • Proposed As Answer byAseem NayarMSFTFriday, August 21, 2009 5:21 PM
    • Marked As Answer byrmille05 Wednesday, September 02, 2009 1:58 AM
    •  
  • Friday, October 02, 2009 8:33 PMTech4Eleven Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    @ Ivan Sanders I looked at the server and indeed the Web Client Service was off. I turned it on and (on IE8) to login screen has disappeared when trying to switch to explorer view- this is good. still no direct fix for IE8 this method. Except plu1357 's method below.
  • Friday, October 02, 2009 8:33 PMTech4Eleven Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is perfect. I guess I never saw that option. Thanks.
  • Tuesday, October 06, 2009 12:04 AMJimbosw007 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Has anyone tried the "Compatibility View" in IE8 for this issue ?
    Put IE8 into Compatibility View and try it.....
  • Thursday, October 22, 2009 4:40 PMEmma_Work Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Here's the link for the Microsoft KB article
    http://support.microsoft.com/kb/972584/

    -Emma
    Thanks, -Emma
  • Tuesday, November 10, 2009 7:46 AMasiph Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    it work for me my allowing webdev on server:  IIS>> Web Service Extensions >> web dev [select and allow it] thanks