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Unable to Start/Stop Windows Sharepoint Services Help Search

Unanswered Unable to Start/Stop Windows Sharepoint Services Help Search

  • Friday, July 23, 2010 5:17 PM
     
     
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    We are running MOSS 2007. I manually stopped the "Windows SharePoint Services Search" service using Administrative Tools->Services. Now, i am unable to start it. When i use Administrative Tools->Services to try and start the service, I get the following logs:

    Log Name:      Application
    Source:        Windows SharePoint Services 3 Search
    Date:          7/23/2010 10:18:06 AM
    Event ID:      1053
    Task Category: Search service
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      IndexServer
    Description:
    The system exception c0000005 occurred, and will be handled.  If this causes problems, contact Microsoft Product Support Services and include the stack trace in the event. .

    Log Name:      Application
    Source:        Application Error
    Date:          7/23/2010 10:18:06 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      IndexServer
    Description:
    Faulting application mssearch.exe, version 12.0.6422.1000, time stamp 0x499f845e, faulting module MSVCR80.dll, version 8.0.50727.4016, time stamp 0x49cc530c, exception code 0x40000015, fault offset 0x0000000000006a68, process id 0xba0, application start time 0x01cb2a71de789d8e.

     

    Central Admin says that the services is running. When I try to stopping it there I get an "error stopping" status with the same logs generated as above. I also get the next two logs:

     

    Log Name:      Application
    Source:        Windows SharePoint Services 3
    Date:          7/23/2010 10:26:38 AM
    Event ID:      7034
    Task Category: Timer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      IndexServer
    Description:
    An attempt to start/stop instance  of service Windows SharePoint Services Help Search on server INDEXSERVER did not succeed.  Re-run the action via UI or command line on the specified server. Additional information is below.

    Time out has expired and the operation has not been completed.

    Log Name:      Application
    Source:        Windows SharePoint Services 3
    Date:          7/23/2010 10:26:38 AM
    Event ID:      3899
    Task Category: Timer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      IndexServer
    Description:
    Error executing service instance (un)provisioning job.  Service instance: "Windows SharePoint Services Search" (id "3824c432-d570-4474-9655-b613215ffb05) "Time out has expired and the operation has not been completed.""

    I also tried starting and stopping the service with stsadm

    stsadm -o spsearch -action start

    I received a timeout error and the same logs were generated.

    Any thoughts?

     

All Replies

  • Monday, July 26, 2010 5:06 PM
     
     
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    Has anyone come across this issue before?
     
  • Wednesday, July 28, 2010 1:26 PM
     
     
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    What account have you designated for the search service?  Did you change the account when you stopped the service manually? Did you stop the service through CA or the Services interface?
    Tom Molskow SharePoint Architect
     
  • Wednesday, July 28, 2010 5:33 PM
     
     
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    did you get chance to see the task Manger and see if that task is still exit over their, if it is then you simply kill it and restart it will work.

     

    please let us know in any case.

     

    thanks

    i am at entry level administrator
     
  • Saturday, May 19, 2012 6:23 PM
     
     
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    Which process should I kill?


    David

     
  • Monday, July 23, 2012 6:58 AM
     
     
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    Hi ,

    You need to stop the "WSS" Service from CA then Start the Service from CA only then it will automatically work and one more Setting you have to check.

    GO To SSP rightclick -->Edit Properties -->Check the Index is configured/set if not set the Index and do search.