time warner smarthost

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• Tuesday, January 29, 2013 7:20 AM

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  Hi,

  Before going further, would you please provide more detailed information about the error message? Regarding the current issue, it would be a question better asked of Time Warner support.  In my own area, however, you can simply relay your mail through their SMTP server.  As long as you meet their terms of service, their server will happily forward any mail you send.  I suggest an SPF record granting any server they authorize to send for their domain to also be allowed to send for your domain.

  You can contact Time Warner support from the link below.

  http://www.timewarnercable.com/en/residential-home/support/resources/sbs/step-by-step--webmail/using-webmail/email-forwarding-options.html

  Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

  Best Regards,

  Andy Qi

  TechNet Subscriber Support

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  Andy Qi
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  • Marked As Answer by Andy QiMicrosoft Contingent Staff, Moderator Wednesday, February 06, 2013 3:09 AM
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• Tuesday, January 29, 2013 12:19 PM

   

   
  

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  the time warner smtp server name was not being accepted .... I was forwarding emails for 7 years using other SBS versions but when I went to 2011 it wouldnt work ....

  any case I did fix it ...

  I used the SMTP IP address instead of smtp-server.hvc.rr.com

  now emails are being delivered

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