Windows Server Launchpad has stopped working

• Monday, March 18, 2013 1:22 PM

   

   
  

  0

  SBS 2011 Essentials network with Windows 7 clients. On Friday the launchpad stopped working on all computers and gives the error when launched "Windows Server Launchpad has stopped working". Any ideas? I think its probably a Windows update but not sure. Also they all changed network passwords around the same time but other network services are fine, might just be a red herring.

  Logs are below...

  Event Log (app)

  Application: Launchpad.exe
  Framework Version: v4.0.30319
  Description: The process was terminated due to an unhandled exception.
  Exception Info: Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderNotAvailableException

  and

  Faulting application name: Launchpad.exe, version: 6.1.8800.16395, time stamp: 0x4f0f307a
  Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83b16
  Exception code: 0xe0434352

  Launchpad Log

  [6712] 130318.125933.0698: General: Initializing...C:\Program Files\Windows Server\Bin\Launchpad.exe
  [6712] 130318.125933.2414: General: Color branding started
  [6712] 130318.125933.2414: General: Processing Microsoft default SKU branding colors XML
  [6712] 130318.125933.2414: General: Validating branding colors XML:
  <?xml version="1.0"?>

  <!-- Aurora color scheme -->

  <DashboardTheme xmlns="http://www.microsoft.com/HSBS/Dashboard/Branding/2010">

    <!-- Hex color values overwriting default SKU theme colors -->

    <TabstripColor1 HexValue="FF7CDDFC"/>
    <TabstripColor2 HexValue="FF2285B6"/>
    <TabstripColor3 HexValue="007CDDFC"/>
    <TabstripColor4 HexValue="FFFFFFFF"/>
    <FontColor HexValue="FF000000"/>
    <SubtabColor1 HexValue="FFAFC4D9"/>
    <SubtabColor2 HexValue="FFDBEFF5"/>
    <SubtabColor3 HexValue="FFBDCFD4"/>
    <ListViewColor HexValue="FFFFFFFF"/>
    <DashboardClientColor1 HexValue="FF509ACE"/>
    <DashboardClientColor2 HexValue="FF2178B5"/>
    <DashboardClientColor3 HexValue="FF001250"/>
    <LaunchpadColor1 HexValue="FF349FCA"/>
    <ClientFontColor1 HexValue="FFFFFFFF"/>
    <ClientFontColor2 HexValue="FF000000"/>
    <ClientGlyphColor HexValue="FFFFFFFF"/>

  </DashboardTheme >
  [6712] 130318.125933.2414: General: Branding colors XML parsing started
  [6712] 130318.125933.2414: General: Branding colors XML parsing ended
  [6712] 130318.125933.2414: General: Looking for OEM branding colors XML
  [6712] 130318.125933.2570: OEMBranding: Found no value for (CustomColorScheme) in language (en-US), return default value ()
  [6712] 130318.125933.2570: General: OEM informations available
  [6712] 130318.125933.2570: General: OEM informations available but no colors XML found
  [6712] 130318.125933.2570: General: Color branding complete
  [1436] 130318.125933.2570: ProviderFramework: Information: [0] : Register to listen to ProviderRegistryConnectionMgmt connected event.
  [1436] 130318.125933.2570: ProviderFramework: Information: [0] : ProviderRegistryProxy: Beginning connection attempt.
  [1436] 130318.125933.2726: ProviderFramework: Information: [0] : ProviderRegistryProxy: Creating proxy for AutoReconnecter.
  [1436] 130318.125933.2726: ProviderFramework: Information: [0] : ConnectionMgmt: _CreateChannel address generated = [net.tcp://acerx480g-2:6602//Microsoft.WindowsServerSolutions.Common.ProviderFramework.IProviderRegistry]
  [1436] 130318.125933.2726: ProviderFramework: Information: [0] : GetDuplexChannelFactory()
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : Contract: [Microsoft.WindowsServerSolutions.Common.ProviderFramework.IProviderRegistry]
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : Address: [net.tcp://acerx480g-2:6602//Microsoft.WindowsServerSolutions.Common.ProviderFramework.IProviderRegistry]
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : Binding: []
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : Identifier: []
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : ProviderEndpointBehavior.AllowedConnectionType: [AllowRemoteAccess]
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : ProviderEndpointBehavior.EndpointCredentialType: [None]
  [1436] 130318.125933.2882: ProviderFramework: Information: [0] : RequiredImpersonationLevel: [Identification]
  [1436] 130318.125933.3350: WssgCertMgmt: Collection Empty
  [1436] 130318.125933.3350: IDENTITY: Root cert backup not found.
  [1436] 130318.125933.3350: PfBinding: Error: [0] : Valid machine certificate is not found.
  [6712] 130318.125933.4130: General: Restoring window location settings
  [6712] 130318.125933.4130: General: Location string: 162|108|280|400|Normal|302|308|{X=0,Y=0,Width=1280,Height=1024}{X=0,Y=0,Width=1280,Height=984}True{X=1280,Y=0,Width=1280,Height=1024}{X=1280,Y=0,Width=1280,Height=1024}False
  [6712] 130318.125933.4130: General: Window location settings restored successfully
  [1436] 130318.125933.8030: ClientSetup: NetGetJoinInformation (server = [], ...)
  [6712] 130318.125933.8186: LaunchPad: No file matching the '*.launchpad' file spec located in 'C:\Program Files\Windows Server\Bin\Launchpad'
  [6712] 130318.125933.8186: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
  [6712] 130318.125933.8342: LaunchPad: Finished loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\LaunchPadContent.dll
  [6712] 130318.125933.8342: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll
  [6712] 130318.125933.8342: LaunchPad: Skipping satellite dll: 'C:\Program Files\Windows Server\Bin\Launchpad\en\LaunchPadContent.resources.dll'
  [6712] 130318.125933.8342: LaunchPad: Loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\Wssg.O365.Client.dll
  [6712] 130318.125933.8342: LaunchPad: Detected node is not an element
  [6712] 130318.125933.8342: LaunchPad: Detected node is not an element
  [6712] 130318.125933.8342: LaunchPad: Detected node is not an element
  [6712] 130318.125933.8342: LaunchPad: Finished loading data from file: C:\Program Files\Windows Server\Bin\Launchpad\Wssg.O365.Client.dll
  [6712] 130318.125933.8498: LaunchPad: Scanning for empty categories...
  [6712] 130318.125933.8498: LaunchPad: Removing empty category: name='_Add-ins' id='Microsoft.Launchpad.AddinCategory'
  [6712] 130318.125933.8498: LaunchPad: Data loaded. Categories: 1; Tasks: 7
  [6712] 130318.125933.9278: ServerDiscoveryObjectModel:Backend: Provider called while not connected (Connector is null). Please call Connect before using this property
  [6712] 130318.125933.9278: LaunchPad: !!!!FATAL: Launchpad shutting down due to unhandled exception: Provider called while not connected (Connector is null). Please call Connect before using this property
  [6712] 130318.125933.9288: Exception:
  ---------------------------------------
  An exception of type 'Type: Microsoft.WindowsServerSolutions.Common.ProviderFramework.ProviderNotAvailableException, ProviderFramework, Version=6.1.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' has occurred.
  Timestamp: 03/18/2013 12:59:33
  Message: Provider called while not connected (Connector is null). Please call Connect before using this property
  Stack:    at Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.ProviderBackendBase`1.get_Provider()
      at Microsoft.WindowsServerSolutions.Networking.ServerDiscovery.ServerPresenceProviderBackend.StartServerPresenceDetection()
      at Microsoft.WindowsServerSolutions.LaunchPad.ServerConnectivityStatus.connectWorker_RunWorkerCompleted(Object sender, RunWorkerCompletedEventArgs e)
      at System.ComponentModel.BackgroundWorker.OnRunWorkerCompleted(RunWorkerCompletedEventArgs e)
      at System.ComponentModel.BackgroundWorker.AsyncOperationCompleted(Object arg)
      at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
      at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
      at System.Windows.Threading.DispatcherOperation.InvokeImpl()
      at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
      at System.Threading.ExecutionContext.runTryCode(Object userData)
      at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
      at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
      at System.Windows.Threading.DispatcherOperation.Invoke()
      at System.Windows.Threading.Dispatcher.ProcessQueue()
      at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
      at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
      at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
      at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
      at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
      at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
      at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
      at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)

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