remote web access can't be found
-
Wednesday, February 13, 2013 5:36 AM
I was using the remote web access to connect to the NAS from home on Monday. The first time I tried it , I got a message to the effect that it couldn’t be found. I went to the office, restarted the NAS, and it worked fine. I was able to use it all night via the remote web access. However, the next day, I had the same problem: can’t be found. It appears that it’s “disconnecting” itself or something. How would I resolves this?
All Replies
-
Wednesday, February 13, 2013 3:15 PMModerator
Is a restart of the server the key to resolving it so far, anything else you have tried that has also worked?
Are you on a dynamic IP with your internet connection?
Robert Pearman SBS MVP | www.titlerequired.com | www.itauthority.co.uk
Title (Required)
Title (Required) on Facebook!
Robert Pearman Linked-in
Robert Pearman - Twitter
Robert Pearman - Google+
-
Friday, February 15, 2013 3:24 AM
It seems only restarting the server solves this.
Yes, I'm on a dynamic IP with the internet connection.
-
Friday, February 15, 2013 8:04 AMModeratorWhen the server is unavailable, has the public IP Changed - but not been updated by the server?
Robert Pearman SBS MVP
itauthority.co.uk |
Title(Required)
Facebook |
Twitter |
Linked in |
Google+
-
Friday, February 15, 2013 8:45 AM
nope. the public ip seems to change when we reboot the router only. since that didn't happen the ip address should be the same and I checked it is still the same.
.png)
