Wednesday, February 13, 2013 5:36 AM
I was using the remote web access to connect to the NAS from home on Monday. The first time I tried it , I got a message to the effect that it couldn’t be found. I went to the office, restarted the NAS, and it worked fine. I was able to use it all night via the remote web access. However, the next day, I had the same problem: can’t be found. It appears that it’s “disconnecting” itself or something. How would I resolves this?
Wednesday, February 13, 2013 3:15 PMModerator
Is a restart of the server the key to resolving it so far, anything else you have tried that has also worked?
Are you on a dynamic IP with your internet connection?
Robert Pearman - Google+
Friday, February 15, 2013 3:24 AM
It seems only restarting the server solves this.
Yes, I'm on a dynamic IP with the internet connection.
Friday, February 15, 2013 8:04 AMModerator
Friday, February 15, 2013 8:45 AM
nope. the public ip seems to change when we reboot the router only. since that didn't happen the ip address should be the same and I checked it is still the same.