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Does outlook have to be closed on client computer before backup of server

Answered Does outlook have to be closed on client computer before backup of server

  • Friday, March 01, 2013 12:45 AM
     
     
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    Does outlook have to be closed on client computer before backup of server?

    My client has Windows SBS 2011 Essentials and most things are running fine except for the Server Backup which ALWAYS shows ar error - Backup Incomplete. However when I check in Dashboard each of the items that I have set for backup shows a tick to indicate it has completed successfully.

    Could this be caused  by users not quitting from Outlook 2010 prior to the backups taking place? I know that you cannot move/copy an Outlook.pst file if Outlook is still running but is this also true for the Server Backup?

    Similarly, is the same true when the Outlook.pst files are stored in FolderRedirection?

    If so would I also be correct in thinking that any data files, such as Word files, would behave similarly, whether stored locally or in FolderRedirection?

    One other bit of info; the Event Viewer indicated a sector error on Drive D, which is the main Data storage. I wasn't able to repair this as I am remote from the server and the client is running a large mailshot. I may be able to do it over weekend.

    TIA

    FoggyDC

     

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  • Friday, March 01, 2013 8:20 PM
     
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    PST files should always be local and not on the server.Therefore Outlook can remain open during the server backup.

    Steve

     
  • Monday, March 04, 2013 12:41 PM
     
     
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    Hi Compukirk,

    I have two points to make:

    1) What about when using Folder Redirection? It appears that the PST files are also stored on the server (I can't work out the syncing of these files as some are right up to date but the main PST file is anything up to 2 weeks out of date! Why?

    2) When SBS2011e does a Client Backup I assume that it is also backing up the PST files - otherwise we could not be confident that we have the emails backed up. If Outlook is running will this not prevent the PST files from being backed up?

    FYI:  We are not using email server in sbs2011e and all users simply connect to email provider and collect their own email.

    Many thanks

    Dave

    FoggyDC

     
  • Sunday, March 10, 2013 12:48 PM
     
     
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    PST Files are meant to be Local. If you setup up folder Redirection on the Server (by using Win7 Pro Pack for SBS 2011 Essentials) and you have Outlook 2010 on the clients set-up with pop3 accounts then you we get problems.

    Your pst's will be located on the Server (if you enable Folder Redirection on the Documents Folder) and your Outlook Client will behave erratically.

    My suggestion would be that you setup your pop3 accounts with a pst file located in a different folder than My Outlook Files on the User's Documents Folder and use another program (like Microsoft's backup pst) to do just that....