Code 84B20001
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Monday, February 11, 2013 1:02 AM
Windows update for SQL Server 2008 R2 Service Pack keeps failing with a code of 84B20001!
How can I get this to install?
Thanks in advance.
- Eric www.my-msi.net/Admin
All Replies
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Monday, February 11, 2013 2:05 AM
Here is the solution.
http://blogs.msdn.com/b/timart/archive/2012/10/19/sql-server-2012-install-update-failure-84b20001.aspx
- Proposed As Answer by Maggie LuoMicrosoft Contingent Staff, Moderator Monday, February 11, 2013 11:57 AM
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Monday, February 11, 2013 12:47 PMI did implement that suggestion, but now I'm getting a 84BC758 error code.
- Eric www.my-msi.net/Admin
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Monday, February 11, 2013 9:58 PMHi eric, please post the screen shot of the error. or atleast more text. thanks kumar
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Tuesday, February 12, 2013 12:55 AM
I could if you could tell me how to capture a screen shot for Windows 7 64-bit version. The PrtScn key doesn't seem to work on a Microsoft Natural Multimedia Keyboard.
- Eric www.my-msi.net/Admin
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Tuesday, February 12, 2013 5:08 AM
Eric,
I believe there are few other ways to work out. Use your iphone and take a photo, mate. ahhaaa
you can insert as image to your reply.
cheers
Kumar
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Tuesday, February 12, 2013 12:54 PMI do have an iPhone, but I can't get the pictures off it with Windows 7 64-bit but I could back when we were using Windows XP.
- Eric www.my-msi.net/Admin
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Monday, February 18, 2013 11:02 AM
Hello Eric,
Could you please share the summary.txt of setup failure:
Location:
C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log ---- 64 bit SQL instalaltion
C:\Program Files(86)\Microsoft SQL Server\100\Setup Bootstrap\Log--- 32 bit SQL installation on 64 bit machine
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Friday, February 22, 2013 12:28 AM
Ok, this is the summary.text of the stetup failure:
Overall summary:
Final result: The patch installer has failed to update the following instance: GEMSFAMILY. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068024488
Exit facility code: 1212
Exit error code: 29528
Exit message: The patch installer has failed to update the following instance: GEMSFAMILY. To determine the reason for failure, review the log files.
Start time: 2013-02-11 07:33:26
End time: 2013-02-11 07:42:27
Requested action: PatchInstance GEMSFAMILY overall summary:
Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Exit code (Decimal): -2068024488
Exit facility code: 1212
Exit error code: 29528
Exit message: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
Start time: 2013-02-11 07:34:48
End time: 2013-02-11 07:42:08
Requested action: Patch
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130211_073308\GEMSFAMILY\sql_bids_Cpu64_1.log
Exception help link: http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.2550.0Machine Properties:
Machine name: GEMSFAMILY
Machine processor count: 2
OS version: Windows 7
OS service pack: Service Pack 1
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: NoProduct features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered
Sql Server 2008 R2 GEMSFAMILY MSSQL10_50.GEMSFAMILY Database Engine Services 1033 Express Edition 10.51.2500.0 No
Sql Server 2008 R2 GEMSFAMILY MSSQL10_50.GEMSFAMILY SQL Server Replication 1033 Express Edition 10.51.2500.0 No
Sql Server 2008 R2 GEMSFAMILY MSSQL10_50.GEMSFAMILY Full-Text Search 1033 Express Edition 10.51.2500.0 No
Sql Server 2008 R2 GEMSFAMILY MSRS10_50.GEMSFAMILY Reporting Services 1033 Express Edition 10.51.2500.0 No
Sql Server 2008 SQLEXPRESS MSSQL10.SQLEXPRESS Database Engine Services 1033 Express Edition 10.3.5500.0 No
Sql Server 2008 SQLEXPRESS MSSQL10.SQLEXPRESS SQL Server Replication 1033 Express Edition 10.3.5500.0 No
Sql Server 2008 R2 Management Tools - Basic 1033 Express Edition 10.51.2500.0 NoPackage properties:
Description: SQL Server Database Services 2008 R2
ProductName: SQL2008
Type: RTM
Version: 10
SPLevel: 1
KBArticle: KB2716440
KBArticleHyperlink: http://support.microsoft.com/?kbid=2716440
PatchType: GDR
AssociateHotfixBuild: 2860
Platform: x64
PatchLevel: 10.51.2550.0
ProductVersion: 10.51.2500.0
GDRReservedRange: 10.0.1000.0:10.0.1099.0;10.0.3000.0:10.0.3099.0
PackageName: SQLServer2008-KB2716440-x64.exe
Installation location: h:\01595670e2e23c31eeee\x64\setup\Updated product edition:
Instance Edition
GEMSFAMILY EXPRESS_ADVANCEDUser Input Settings:
ACTION: Patch
ALLINSTANCES: True
CLUSTERPASSIVE: False
CONFIGURATIONFILE:
ENU: True
FARMACCOUNT: <empty>
FARMADMINPORT: 0
FARMPASSWORD: *****
HELP: False
INDICATEPROGRESS: False
INSTANCEID: <empty>
INSTANCENAME: <empty>
PASSPHRASE: *****
QUIET: True
QUIETSIMPLE: False
UIMODE: Normal
X86: FalseRules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130211_073308\SystemConfigurationCheck_Report.htm
- Eric www.my-msi.net/Admin
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Friday, February 22, 2013 2:35 AMSummary does not look to be helpful. You may want to share detail.txt file from setup logs
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Saturday, February 23, 2013 12:36 PMModerator
Please upload the detail.txt to file storage/sharing service like SkyDrive.com
you will find detail.txt under
C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20130211_073308\GEMSFAMILY
FAQ
----
Regards,
Ahmed Ibrahim
SQL Server Setup Team
My Blog
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