Install SQL 2008 R2 : Error: Action "Install_sqlncli_Cpu32_Action" failed during execution.

• Tuesday, February 28, 2012 9:49 AM

   

   
  

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  Hi,

  We are trying to install SQL 2008 R2 bids on a build server that has sql 2005 bids, vs 2008, vs 2010 on a  Windows 2003 Server. It fails. The first "error:" we find in the log is this :

  Error: Action "Install_sqlncli_Cpu32_Action" failed during execution.

  I can post the detail.txt if you like. A small piece of it :

  2012-02-27 16:29:02 Slp: ----------------------------------------------------------------------
  2012-02-27 16:29:02 Slp: Running Action: MsiTimingAction
  2012-02-27 16:29:02 Slp: ----------------------------------------------------------------------
  2012-02-27 16:29:02 Slp: Running Action: Install_sqlncli_Cpu32_Action
  2012-02-27 16:29:02 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine
  2012-02-27 16:29:02 Slp: Sco: Attempting to open registry subkey
  2012-02-27 16:29:02 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\VisualStudio\9.0
  2012-02-27 16:29:02 Slp: Sco: Attempting to get registry value InstallDir
  2012-02-27 16:29:03 Slp: Target package: "Z:\1033_ENU_LP\x86\setup\x86\sqlncli.msi"
  2012-02-27 16:29:23 Slp: InstallPackage: MsiInstallProduct returned the result code 1602.
  2012-02-27 16:29:23 Slp: No retry-able MSI return code detected.
  2012-02-27 16:29:23 Slp: Checkpoint: INSTALL_SQLNCLI_CPU32_ACTION
  2012-02-27 16:29:23 Slp: Error: Action "Install_sqlncli_Cpu32_Action" failed during execution.
  2012-02-27 16:29:23 Slp: Completed Action: Install_sqlncli_Cpu32_Action, returned False
  2012-02-27 16:29:24 Slp: ----------------------------------------------------------------------

  If I look at the sqlncli_Cpu32_1.log I see this :

  MSI (s) (50:D0) [16:29:23:691]: Note: 1: 1729
  MSI (s) (50:D0) [16:29:23:691]: Product: Microsoft SQL Server 2008 R2 Native Client -- Configuration failed.

  MSI (s) (50:D0) [16:29:23:691]: Windows Installer reconfigured the product. Product Name: Microsoft SQL Server 2008 R2 Native Client. Product Version: 10.50.1600.1. Product Language: 1033. Reconfiguration success or error status: 1602.

  MSI (s) (50:D0) [16:29:23:691]: Cleaning up uninstalled install packages, if any exist
  MSI (s) (50:D0) [16:29:23:691]: MainEngineThread is returning 1602
  MSI (s) (50:E4) [16:29:23:691]: No System Restore sequence number for this installation.
  === Logging stopped: 2/27/2012  16:29:23 ===
  MSI (s) (50:E4) [16:29:23:691]: User policy value 'DisableRollback' is 0
  MSI (s) (50:E4) [16:29:23:691]: Machine policy value 'DisableRollback' is 0
  MSI (s) (50:E4) [16:29:23:691]: Incrementing counter to disable shutdown. Counter after increment: 0
  MSI (s) (50:E4) [16:29:23:691]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
  MSI (s) (50:E4) [16:29:23:691]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
  MSI (s) (50:E4) [16:29:23:707]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
  MSI (s) (50:E4) [16:29:23:707]: Restoring environment variables
  MSI (s) (50:E4) [16:29:23:707]: Destroying RemoteAPI object.
  MSI (s) (50:A4) [16:29:23:707]: Custom Action Manager thread ending.
  MSI (c) (34:2C) [16:29:23:707]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
  MSI (c) (34:2C) [16:29:23:707]: MainEngineThread is returning 1602
  === Verbose logging stopped: 2/27/2012  16:29:23 ===

  Any idea's or suggestions ?

  Constantijn Enders 

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