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AnswerAdd a new workstation to All Clients group

  • Thursday, June 25, 2009 6:34 PMRenoMike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have add a couple of new client workstations to our network and used the add new computers wizard to discover them.  They have appeared in the All Computers group but not in the All Clients group.  I found an older thread here which suggested using the properties page for the All Clients group and use Explicit Members to add them.  That option is disabled on our system, is there another way to do this?
    mike...

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  • Monday, June 29, 2009 10:56 AMYog Li - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello Mike,

    With my experience, you cannnot modify the properties of All Clients group because it is a built-in and protected group of SCE server. Please navigate to Overrides tab of All Clients Properties page, click Overrides... -> For all objects of type: All Clients. What is the value of Override Setting column? Is there a tick on Override column? Clear the tick to make sure the Discovery Rule works.

    Besides, please check the event log of Operations Manager. Is there any error message logged?

    Thanks,
    Yog Li - MSFT
  • Monday, June 29, 2009 6:48 PMRenoMike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Thank you for your response Yog Li,
    I checked the Override setting by clicking on the Override... button and selecting All objects of type: All clients.  The check box is clear.  I also checked the OPMAN log on the server and saw no errors that looked like they were related to the client PCs in question.  I checked the OPMAN log on one of the clients and saw no errors, there were several Event ID 2120 warnings that the Health Service had deleted 1 or more items which could not be sent in 1440 minutes.


    mike...
  • Wednesday, July 01, 2009 11:29 AMYog Li - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hello Mike,


    Please delete all Network Devices from Administration space -> Device Management -> Networked Devices and reinstall agents to see if the issue resolved.

    It seem like a bug of the SCE Network Device MP. If you are using SCE RTM version, please upgrade it to SCE SP1. And then download and install the latest version of Network Device Monitoring Library MP from the link below:

    Microsoft System Center Network Device Monitoring Management Pack for System Center Essentials 2007 SP1 (KB960569)
    http://www.microsoft.com/downloads/details.aspx?FamilyID=8200e405-f871-4f19-a991-0411285fcbe5&displaylang=en

    Thanks,
    Yog Li - MSFT
  • Monday, July 06, 2009 9:33 AMYog Li - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks,


    Yog Li - MSFT
  • Monday, July 06, 2009 7:20 PMRenoMike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Yog Li,
    I finally got time to try your suggestion and deleted the entries in the Networked Devices space. That seems to have been a partial fix, 3 of the 5 client workstations are now appearing in both All Computers and All Clients.  I still have two which have not appeared yet. Is it possible that they may appear as SCE re-scans the network?
    mike...
  • Thursday, July 09, 2009 11:19 AMYog Li - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Mike,

    How about the two agents now? If they are still not appear, pleace check if it related SusClientId. Run "regedit.exe" on every problematic machine, and find it under "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate".  

    If the values of the SusClientId are identical, you can delete the SusClientId manually on every machine. To do this, stick the following lines in a batch file and run it on all clients. And it should get fixed.
     
    net stop wuauserv
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
    net start wuauserv
    wuauclt /resetauthorization /detectnow


    Hope it helps.


    Yog Li - MSFT
  • Thursday, July 09, 2009 4:32 PMRenoMike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I think I'm okay on this now.  I still have one workstation which has not appeared, but it belongs to one of our owners and has not been turned on since I deleted the network devices.  I do not have access to it but I'm sure it will pop up the next time it is powered on.  If it doesn't I will try your batch file.

    I think we can consider this one solved at this point.  I have added one new workstation since my last post and it appeared in the "All Clients" group right away.

    Thank you for your assistance with this.  This has been an example of how a forum like this can be a wonderful asset.
    mike...
    mike...
  • Monday, July 13, 2009 10:51 AMYog Li - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello Mike,

    Very glad to hear the issue resolved. Also, if you have any further concerns, please do not hesitate to let us know and we are happy to be of further assistance.

    Thanks,
    Yog Li - MSFT