Verrouillé Benefit Access Number (subscriber ID)?

Verrouillé

  • Monday, October 26, 2009 8:31 AM
     
     
    I have purchased a Technet Plus subscription with credit card and received an email confirming my order.  In the email it says I should receive a second email once my payment is complete.  I would have thought credit card payment would be straight away but I have not received the second email.

    In the first email it also says I can view my "Benefit Access Number (subscriber ID)" with a link to my invoice. but the invoice does not mention "Benefit Access Number (subscriber ID)" anywhere.  I need this to link my Live ID.

    Has the second email been lost somewhere or does it normally take more than 12 hours to process a credit card payment?

All Replies

  • Monday, October 26, 2009 10:14 AM
     
     Answered
    Hi,
    this is a forum for System Center Essentials. Try e-mail Technet customer support instead. Thanks
    Anders Bengtsson | Microsoft MVP - Operations Manager | http://www.contoso.se
    • Marked As Answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    •  
  • Tuesday, October 27, 2009 9:54 AM
     
     Answered

    For this question, you need to contact technet concierge for support.

    Thanks.


    Jie-Feng Ren - MSFT
    • Marked As Answer by Jie-Feng Ren Tuesday, October 27, 2009 9:55 AM
    •