A device which is not part of this management group has attempted to access this Health Service.

Thu, 25 Jun 2009 14:29:11 Z

Has anyone found an answer to this yet? I have uninstalled/reinstalled the agents both manually and through the push. Rebooted the client, rebooted the sce server. Forced the group policy to reapply, forced the health agent to /reportnow and I still get the error. The client shows up under the agent managed section but under the health state column it shows not monitored. The clients can ping the SCE server by FQDN and RDP to it as well so name resolution is working fine.

On the the SCE server I get this in the log
Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20000
Date:  6/25/2009
Time:  10:09:40 AM
User:  N/A
Computer: *******
Description:
A device which is not part of this management group has attempted to access this Health Service.
Requesting Device Name : *****

And this

Event Type: Information

Event Source: OpsMgr Connector

Event Category: None

Event ID: 21042

Date: 6/25/2009

Time: 10:25:14 AM

User: N/A

Computer: ***********

Description:

Operations Manager has discarded 1 items in management group Servername_MG, which came from $$ROOT$$. These items have been discarded because no valid route exists at this time. This can happen when new devices are added to the topology but the complete topology has not been distributed yet. The discarded items will be regenerated.

On the client I get
Event Type: Error
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20070
Date:  06/25/2009
Time:  10:06:13 AM
User:  N/A
Computer: ******
Description:
The OpsMgr Connector connected to ****** but the connection was closed immediately after authentication occured. The most likely cause of this error is that the agent is not authorized to communicate with the server, or the server has not received configuration. Check the event log on the server for the presence of 20000 events, indicating that agents which are not approved are attempting to connect.

And this as well

Event Type: Error

Event Source: OpsMgr Connector

Event Category: None

Event ID: 21016

Date: 06/25/2009

Time: 10:06:18 AM

User: N/A

Computer: ******

Description:

OpsMgr was unable to set up a communications channel to **** and there are no failover hosts. Communication will resume when ******* is both available and allows communication from this computer.

And this

OpsMgr has no configuration for management group Servername_MG and is requesting new configuration from the Configuration Service.

A device which is not part of this management group has attempted to access this Health Service.

Mon, 29 Jun 2009 10:10:49 Z

Hello,

I noticed the last sentence. Did you run the Feature Configuration Wizard after you installing SCE?

Generally, when the Feature Configuration Wizard was run and Domain Policy mode was selected, a security group named “SCE Managed Computers (<Management Group Name>)” and two Group Policy objects named “SCE Managed Computers Group Policy” and “System Center Essentials All Computers Policy” should be created in Active Directory.

You can recreate it by rerunning the Feature Configuration Wizard.

1. Delete any SCE GPO from AD.

2. Run the command line below on the SCE server:

SCECertPolicyConfigUtil.exe /ManagementGroup <MGName> /uninstall

3. Confirm that the Registry key is removed:

HKLM\Software\Microsoft\System Center Essentials\1.0\PolicySettings

4. Run the Feature Configuration Wizard again and configure a domain-level Group Policy.

5. Confirm that the Management Group is created.

Hope it helps. Thanks.

Yog Li - MSFT

A device which is not part of this management group has attempted to access this Health Service.

Wed, 01 Jul 2009 07:53:06 Z

Before you install the agents manually, have you checked Global Settings (Administration --> Settings-->Server) to ensure you have configured security to not reject manual agent installations? They are rejected by default, and will result in some of the error messages you see above.

Pete Zerger, MVP-OpsMgr and SCE | http://www.systemcentercentral.com

A device which is not part of this management group has attempted to access this Health Service.

Wed, 01 Jul 2009 13:54:27 Z

Yog,

the Feature Configuration Wizard was already run. I have 100 desktops in the group functioning just fine its just one desktop thats getting the above message.
the desktop is the exact image/hardware/sp/patch level ____ all the other desktops that are working just fine.

A device which is not part of this management group has attempted to access this Health Service.

Wed, 01 Jul 2009 13:55:02 Z

Thanks Pete Yea I have the SCE server set to allow all manual installs.

A device which is not part of this management group has attempted to access this Health Service.

Thu, 02 Jul 2009 10:09:53 Z

Hi,

Is there any other error message logged, such as 20067 or 21002? If yes, it could be the problem of Mutual Authentication. Please navigate to the C:\Program Files\System Center Essentials 2007\Certificates directory on the Agent, verify if there are two files: WSUSSSL.cer and WSUSCodeSigning.cer.

Please also check the following conditions if the certificates correct:

1. Verify that the affected computer is in the SCE_Managed_Computers group:

a. Open Active Directory Users and Computers <DSA.MSC>

b. View the OU that contains one of the computers that is experiencing the issue

c. Open the properties of the Computer

d. Select the "Member Of" tab.

e. Verify that SCE_Managed_Computers is listed here. If not, add the computer to the SCE_Managed_Computers group.

f. Log the client off of the network, then log the client back on.

g. Restart the OpsMgr Health Service on the client.

2. Check if duplicate SPNs are there or missing, use following query command:

ldifde -f C:\*.txt -t 3268 -d dc=domain,dc=com -l serviceprincipalname -r (serviceprincipalname=*) -p subtree

In the above command, replace DC=domain,DC=com with the DN of the domain

If you find and remove duplicate SPNs, use setspn -D to delete all of the HealthService SPNs. Then, restart OpsMgr Health Service on the management server and let it register its SPNs with the correct logon account. For example:

Using the example above, the setspn -D commands would be as follow:

setspn -D MSOMHSvc/OPSMGRFA opsmgrfa
setspn -D MSOMHSvc/OPSMGRFA.ChildDomainA.ForestA.local opsmgrfa

Note: You can find setspn.exe from Windows Server 2003 support tools.

More information:

Event IDs 20070 21016 (see end of Body for text to event log errors)
http://social.technet.microsoft.com/Forums/en-US/systemcenterdeployment/thread/fde0524e-eb67-4b44-9a22-c3cff00b1ffc

Thanks,

Yog Li - MSFT

A device which is not part of this management group has attempted to access this Health Service.

Mon, 06 Jul 2009 15:13:12 Z

Ok here is a new twist, after a long weekend the machine finally showed up as being managed and all the of the event log error messages have disappeared.
Now, however, the PC is in the "All Computers" Group but not in the all "All clients" default group or the "windows xp" group that I created.

Any ideas as to why It took about a week for it to show up as being managed and whoy not its not showing up in the proper groups?

A device which is not part of this management group has attempted to access this Health Service.

Wed, 08 Jul 2009 11:03:46 Z

Hi,

I have met a similar issue. Please delete all Network Devices from Administration space -> Device Management -> Networked Devices and reinstall agents to see if the issue resolved.

It seem like a bug of the SCE Network Device MP. You can download and install the latest version of Network Device Monitoring Library MP from the link below:

Microsoft System Center Network Device Monitoring Management Pack for System Center Essentials 2007 SP1 (KB960569)
http://www.microsoft.com/downloads/details.aspx?FamilyID=8200e405-f871-4f19-a991-0411285fcbe5&displaylang=en

Thanks,

Yog Li - MSFT

A device which is not part of this management group has attempted to access this Health Service.

Wed, 08 Jul 2009 13:24:07 Z

Yog,

There are no devices under the "network devices" section in Administration space -> Device Management -> Networked Devices
All of the computer are under the "agent managed" section.

A device which is not part of this management group has attempted to access this Health Service.

Tue, 11 Aug 2009 21:34:55 Z

Yog,

Any ideas on this, any new computers i add to the domain are showing up as not monitored. The 100 or so original PC's are working fine

in the SCE server i get :

Event Type: Information
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20000
Date:  8/11/2009
Time:  5:23:31 PM
User:  N/A
Computer: *******
Description:
A device which is not part of this management group has attempted to access this Health Service.
Requesting Device Name : ******

On the clients i get
Event Type: Error
Event Source: OpsMgr Connector
Event Category: None
Event ID: 20070
Date:  08/11/2009
Time:  5:29:17 PM
User:  N/A
Computer: ******
Description:
The OpsMgr Connector connected to ********* but the connection was closed immediately after authentication occured. The most likely cause of this error is that the agent is not authorized to communicate with the server, or the server has not received configuration. Check the event log on the server for the presence of 20000 events, indicating that agents which are not approved are attempting to connect.

A device which is not part of this management group has attempted to access this Health Service.

Wed, 12 Aug 2009 12:18:41 Z

Hello,

Sorry for no more ideas on this issue except what I posted before. I would suggest you contacting CSS to start a case if possible.

Microsoft System Center Essentials 2007
https://support.microsoft.com/oas/default.aspx?&c1=508&gprid=12684

Hope it helps,

Yog Li - MSFT

A device which is not part of this management group has attempted to access this Health Service.

Fri, 25 Sep 2009 09:48:15 Z

Hi jc23,
have you solved this problem? Our customer have to solve the same issue.

Thanks Jan

A device which is not part of this management group has attempted to access this Health Service.

Wed, 11 Nov 2009 18:21:40 Z

Hi Jan.

Open the Systems Center Operations Console, go to the administration area right click throw the management server or gateway server that you want, click on properties and on the security tab select this option "Review new manual agents installation in pending management view "

Hope this works. (Worked for me :) )

David C.

A device which is not part of this management group has attempted to access this Health Service.

Thu, 12 Nov 2009 14:48:48 Z

Thanks David,
We finally opened a case with MS. The problem was we had some orphan machines in our SCE database. Apparently SCE dosent handle this situation very well and did not let any other machines talk to theSCE server or join the SCE group untill they were removed. The orpahn machines did not show up in the console, but they were in an encypted in a table.

If anyone is interested I can email them the script that I was sent to detect and correct this issue.

A device which is not part of this management group has attempted to access this Health Service.

Fri, 13 Nov 2009 22:39:02 Z

JC23,
Can you send me the script you used to resolve your issue.
I would greatly appreciate it. mtaylor@tsocorp.com
Thanks,
Matt

A device which is not part of this management group has attempted to access this Health Service.

Sat, 14 Nov 2009 18:57:14 Z

Hi JC23,

Can you send it to as erll please giga.michael @ gmail.com

We put our RMS and MS into maintenance mode for our patch weekend and then installed 78 new agents. I believe it is due to the RMS being in maintenance mode that the health service doesn't register the new agents properly. I need to remove the entries from the database and I think a reinstall will fix it as at the moment it doesn't help.

Thanks - I hope you can save me =)

Thanks,
M

A device which is not part of this management group has attempted to access this Health Service.

Mon, 16 Nov 2009 14:32:54 Z

Matt and Michael

I have emailed you both the MS scripts. Let me know how it works out for you.

A device which is not part of this management group has attempted to access this Health Service.

Mon, 23 Nov 2009 17:26:15 Z

jc23,

Please send me the script as well: bonysmokes@yahoo.com

I suspect that I'm having the same issue. For a while, I was seeing phantom servers -- servers that used to be connected but were removed. Now I'm trying to add servers with the same name but cannot.

Hopefully your solution helps.

Thanks either way!

-Bony

A device which is not part of this management group has attempted to access this Health Service.

Thu, 26 Nov 2009 08:48:35 Z

Hello

Can you send me also the script

fabrice@softrix.fr

A device which is not part of this management group has attempted to access this Health Service.

Mon, 30 Nov 2009 02:12:23 Z

Hi jc,
can you please post me a copy of that script also?

fitzyhayden@hotmail.com