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Windows 8 Pro Download Issue error while Windows 7 Upgrade

Answered Windows 8 Pro Download Issue error while Windows 7 Upgrade

  • Friday, February 01, 2013 8:52 AM
     
     
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    Hello,

    I was installing Windows 8 Pro with the help of 

    Download Upgrade Assistant

    Now the issue is I have paid the money and the download failed.

    Need to know the support email address for the same. 

    Since removing and again installing the Assistant will charge same amount and will give new product key...

    Please guide me...

    Thanks

    Umesh Pandit

     

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  • Monday, February 04, 2013 4:46 AM
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    Hi,

    Please contact Microsoft Support for help:

    Microsoft Support
    http://support.microsoft.com/

    Thanks. Hope the issue will be resolved soon!

    Nicholas Li
    TechNet Community Support

     
  • Monday, February 04, 2013 2:54 PM
     
     Answered
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    1. First  navigate to"%userprofile%\AppData\Local\Microsoft" delete this folder WebSetup

    2. Now go this page https://www.mswos.com/

    3. Fill the form and enter, now in the Windows order summary page.

    4. At the bottom you will find a download link click on it

    5. Once download complete start the set up

    6. When prompted for serial,enter your key

    7. Continue to end and complete your upgrade download.