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Windows XP automatic update

Answered Windows XP automatic update

  • Wednesday, February 29, 2012 8:22 AM
     
     
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    Delete MSG


    • Edited by micwe22 Monday, March 05, 2012 7:20 AM
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  • Thursday, March 01, 2012 9:42 AM
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     Answered
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    Hello,

    In Windows XP, you can navigate to Windows Update by choosing Start -> All Programs -> Windows Update.

    For the Windows XP machines to use the Windows Update, please refer to the following KB article:

    How to configure and use Automatic Updates in Windows
    http://support.microsoft.com/kb/306525

    Thanks,

    Yog Li

    TechNet Community Support

     
  • Friday, March 02, 2012 9:27 AM
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    Hi,

    If there is any antivirus software in your environment, for example,kaspersky, pc cillin, nvidia firewall and norton etc, try to disable or remove them as a test. Please run a full scan to make sure your computer is clean before disable antivirus software.

    Please follow the below steps to force client computer to find software package.
     
    1). On a problematic client, stop the Automatic Update service via services.msc.

    2). Rename the windowsupdate.log (under %windir%) to windowsupdate1.log, and then start the Automatic Update service.

    3). Run “wuauclt /detectnow” command.

    4). Wait for 10 minutes and then run “wuauclt /reportnow” command.

    5). We will get a new %windir%\windowsupdate.log file.

    Check out  the following article for specific guidance on how toread the Windowsupdate.log file:

    How to read the Windowsupdate.log file
    http://support.microsoft.com/kb/902093

    And for your further reference, here is a good article may help you:

    Troubleshooting ‘Unknown’ software and update status, ‘Not yet contacted’ and lack of hardware and software inventory
    http://blogs.technet.com/b/systemcenteressentials/archive/2010/03/29/troubleshooting-unknown-software-and-update-status-not-yet-contacted-and-lack-of-hardware-and-software-inventory.aspx

    Thanks,

    Yog Li

    TechNet Community Support

     
  • Monday, March 05, 2012 10:03 AM
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    Hi,

    Is there any new information on this issue?

    We’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks,

    Yog Li

    TechNet Community Support