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System Center Essentials failed to install Virtual Machine Manager on reinstall, now console won't start.

Answered System Center Essentials failed to install Virtual Machine Manager on reinstall, now console won't start.

  • Thursday, June 14, 2012 7:29 PM
     
     
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    We have been having nothing but problems trying to get System Center Essentials reinstalled on a server.  We have slowly made our way forward and finally got it reinstalled and working except for the Virtual Machine Manager component.  (Stupidly) We ran the installer again and asked it to add this component to the installation.  It failed with the errors below and now the entire SCE console won't even start.   We have spent over a week trying to get this reinstalled and are not willing to reformat the entire server just to get the product fixed.

    This is the error from the installation script:

    12:01:11:Loaded Management Pack C:\Program Files\System Center Essentials\Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.Library.mp
    12:01:11:Management Pack is already imported: C:\Program Files\System Center Essentials\Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.R2.VMRightSize.mp
    12:01:11:Loaded Management Pack C:\Program Files\System Center Essentials\Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.R2.VMRightSize.mp
    12:01:11:Management Pack is already imported: C:\Program Files\System Center Essentials\Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.R2.HyperV.HostPerformance.mp
    12:01:11:Loaded Management Pack C:\Program Files\System Center Essentials\Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.R2.HyperV.HostPerformance.mp
    12:01:11:InjectDependentAssemblyIntoConfigFile: File C:\Program Files\System Center Essentials\SCVMM 2008\bin\Microsoft.SystemCenter.VirtualMachineManager.dll not found.
    12:01:11:Running the PostProcessDelegate returned false.
    12:01:11:Virtualization Management Server - NonVitalFailure.
    12:01:11:Running the PostProcessDelegate for VM failed.... but this item is not fatal so we will process the other items.
    12:01:11:POSTINSTALL - Start
    12:01:11:ApplyQuickFixEngineeringUpdates: There was no pre install data for POSTINSTALL
    12:01:11:POSTINSTALL - Doing Preinstall task
    12:01:11:POSTINSTALL - Doing Install task
    12:01:11:Final Configuration - VitalFailure.
    12:01:11:Final Configuration - Failed to install.  We did not launch the post process delegate.
    12:01:11:Failure: Starting RollBack
    12:01:11:Launching "C:\Program Files\System Center Essentials\SCVMM 2008\setup\SetupVM.exe" with arguments: /server /x /f C:\Users\admin.sova\AppData\Local\SCE\pz2bznxc.u2z /l "C:\Users\admin.sova\AppData\Local\SCE\Logs\SCEVMMServer.log"
    12:01:34:Install return value was: 0
    12:01:34:Virtualization Management Server - NonVitalFailure.
    12:01:34:Virtualization Management Server installed.  We will launch the post process delegate.
    12:01:34:Failure: End RollBack

    This is the Operations Manager Error in Event Viewer.

    An exception was thrown while processing ImportManagementPAck for session id uuid:9581e926-f160-4573-a088-21ce2df5acc9;id=21.

    Exception Message: The creator of this fault did not specific a Reason.

    Full Exception: System.SEviceModel.FAultExecption`1[Microsoft.EnterpriseManagement.Common.ManagmentPackExpection]: The creator of ths fault did not specific a Reason. (Fault Detail is equal to: Cannot import ManagmentPack [[Microsoft.SYstemCenter.VirtualMachineMapanger.Pro.2008.R2.HyperV.HostPerformance,31bf385ad364e35,2.0.4271.0]]. This version of the ManagementPack is already imported in the database.).

    Looking in the SQL DB I can see the other management packs listed in SECURITYESSENTAILS.dbo.ManagementPack table.

    There is no option to uninstall the component in Add/Remove Programs, or when I run the installer.  How can we manually uninstall Virtual Machine Manager so that we can get this installer to complete correctly?

     

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  • Thursday, June 14, 2012 7:36 PM
     
     
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    Or could someone at least make me a SQL script that can go through and remove all the appropriate entries.  I think we already have all the file-system, registry, file shares, and SSL certificates removed that the installer creates.
     
  • Thursday, June 14, 2012 7:39 PM
     
     
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    This is the error when trying to start the console:

    Faulting application name: Microsoft.SystemCenter.Essentials.UI.Console.exe, version: 7.0.2432.1, time stamp: 0x4bc66c1f

    Faulting module name: mscorwks.dll, version: 2.0.50727.5456, time stamp: 0x4ef6c091

    Exception code: 0xc0000005

    Fault offset: 0x00000000001cba11

    Faulting process id: 0x%9

    Faulting application start time: 0x%10

    Faulting application path: %11

    Faulting module path: %12

    Report Id: %13

     
  • Thursday, June 14, 2012 7:40 PM
     
     
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    And this one:

    .NET Runtime version 2.0.50727.5456 - Fatal Execution Engine Error (000007FEF97C7916) (80131506)

     
  • Friday, June 15, 2012 10:13 AM
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    Hello,

    In this scenario, I would suggest a total uninstallation of the SCE server, and then you can install it from the begining. It's much more easier than reparing the corrupted server.

    For your further information, here are some articles provide step-by-step instructions for uninstalling System Center Essentials 2010.

    Task Reference

    Uninstall Essentials server

    How to Uninstall Essentials Management Server

    Uninstall Essentials console

    How to Uninstall Essentials Console From a Remote Computer

    Uninstall Essentials Reporting Server

    How to Uninstall Essentials Reporting Server From a Remote Database Server

    Uninstall Essentials Agents

    How to Uninstall Manually Installed Essentials Agents

    Use a command line to uninstall Essentials

    How to Use a Command Prompt to Uninstall Essentials

    Thanks,

    Yog Li

    TechNet Community Support

     
  • Monday, June 25, 2012 8:00 AM
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    Hi Sovamind,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks,

    Yog Li

    TechNet Community Support