Sign in
 
Home2012Previous VersionsLibraryForumsGallery
System Center TechCenter >
> 
> 
SCE2010 Administration Account Error and Content Syncronization Error

Answered SCE2010 Administration Account Error and Content Syncronization Error

  • Thursday, October 21, 2010 1:42 PM
     
     
    Sign In to Vote
    0
    I first found this issue when I noticed I keep getting a content syncronization error on the SCE server about windows update. There seems to be two updates that are hung and it will start to download and get 16kb out of the 14mb downloaded and it will never go past that. I followed the suggested fixes that the SCE help gave me which was restart the bits service and then I check event viewer I have this error:

    Event ID: 364 Content file download failed. Reason: The requested URL does not exist on the server. Source File: /msdownload/v7/software/updt/2007/12/ie7lip-x86-sky_fa946b1aada69955e1b815f1b983679fcb6dd9c9.exe Destination File: g:\WSUS\Updates\WsusContent\C9\FA946B1AADA69955E1B815F1B983679FCB6DD9C9.exe.

    So after this I decided to double check my Administration Account settings to make sure everything was right. I go to Administration -> Settings -> Administration Account. When I double click Administration Account nothing happens for about 15 seconds then it pops up with this error:

    Microsoft .NET Framework Unhandled exception has occurred in your application. The specified domain does not exist or cannot be contacted. If gives me 3 choices details, continue, or quit. I will post the details below:

    ************** Exception Text ************** System.DirectoryServices.ActiveDirectory.ActiveDirectoryObjectNotFoundException: The specified domain does not exist or cannot be contacted. at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context) at Microsoft.SystemCenter.Essentials.PolicyHelpers.GetDomainEntry(String domainDnsName) at Microsoft.SystemCenter.Essentials.AdminHelper.GetDefaultActionAccountUserEntry(ManagementGroup mg) at Microsoft.SystemCenter.Essentials.AdminHelper.GetPasswordExpiry(ManagementGroup mg) at Microsoft.EnterpriseManagement.SCE.Internal.UI.Console.Administration.AdministrationAccount.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.ControlCollection.Add(Control value) at System.Windows.Forms.TabControl.ControlCollection.Add(Control value) at System.Windows.Forms.TabControl.TabPageCollection.Add(TabPage value) at Microsoft.EnterpriseManagement.ConsoleFramework.SheetFramework.AddTabs() at Microsoft.EnterpriseManagement.ConsoleFramework.SheetFramework.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.ContainerControl.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    If I click continue it takes me in where I can enter an account name and password but no matter what I put it in defaults back to an account I have created but is not the original account I had here. I originally had a domain account here but now it keeps defaulting to a local non domain account. Any advice is appreciated.
     

All Replies

  • Monday, October 25, 2010 11:36 AM
     
     
    Sign In to Vote
    0

    Any ideas guys?

     
  • Monday, October 25, 2010 1:33 PM
     
     
    Sign In to Vote
    0
    instead of downloading them using synchronization, try importing them from the microsoft catalog.  See if you get different results.
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Monday, October 25, 2010 1:44 PM
     
     
    Sign In to Vote
    0
    Thanks for your reply Tim.  When I click the updates tab it in the status window it shows me 2 updates and a download percentage but its always hung at the first 16kb.  How can I view which two updates its actually trying to download?  Once I can identify these two updates I will import them manually and see what happens.
     
  • Monday, October 25, 2010 1:46 PM
     
     
    Sign In to Vote
    0
    if you go to the updates pane and select all updates.  Sort by approval status.  If they're approved, they should download.  Once they're downloaded, the updates will have green marks next to them.  So ideally what we're looking for here are 2 updates that are "Approved"  but still have a little red mark next to it.  See if you can find those.
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Monday, October 25, 2010 6:14 PM
     
     
    Sign In to Vote
    0

    I have sorted the all updates list by status like you said.  I have scrolled through the list several times and all that says approved for installation has a green check mark on it.  Everything with a red X has a status of unapproved.  However, if I click the main status screen for updates in the lower right corner Download Status it still has 2 updates and still says stuck at 16.00 Bytes of 14MB.

     
  • Monday, October 25, 2010 6:42 PM
     
     
    Sign In to Vote
    1

    close sce and go into the wsus console and look at synchronizations and see if the one is still in progress. 

    You can also view sync errors from here.  If the last one is still running, cancel it, and try to kick off the sync process again from here instead of sce and see if it gives you a different result

    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Monday, October 25, 2010 7:40 PM
     
     
    Sign In to Vote
    0

    Tim,

    That worked.  When I looked in the wsus console I found those two updates which I did not need so I declined them which solved the content syncronization error.

    Any ideas on the other error I am getting with the administration account?

     
  • Monday, October 25, 2010 7:56 PM
     
     
    Sign In to Vote
    0

    I've got a few ideas, but the solution I give you might break your installation, so I'll keep researching.  One thing to look at....check to see if aspnet is properly registered with iis.

     

    do this from the command prompt.  change directory to c:\windows\Microsoft.NET\Framework\v2.0.50727        run aspnet_regiis.exe -lv  this will display the current versions registered on your machine.  please post the results.

     

    Thanks,

    tim

    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Tuesday, October 26, 2010 11:48 AM
     
     
    Sign In to Vote
    0

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis -lv


    1.1.4322.0      Valid           C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\asp
    net_isapi.dll


    2.0.50727.0     Valid (Root)    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\as
    pnet_isapi.dll

     

    One thing to note is it list that .NET 1.1 is active and valid but under add/remove programs only the following .NET versions are listed as being installed on this server:

    2.0 Service pack 2

    3.0 Service pack 2

    3.5 Service pack 1

     
  • Tuesday, October 26, 2010 12:48 PM
     
     
    Sign In to Vote
    0
    is this a 32bit or 64bit os?  the first thing I would try is re-registering aspnet with iis (both 32 and 64 if it's a 64bit os)
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Tuesday, October 26, 2010 1:14 PM
     
     
    Sign In to Vote
    0
    This is a 32bit OS.  So if I run aspnet_regiis -ir -enable this should re-register with IIS correct?  After I register this should I restart IIS or should I do a full restart of the machine?  I want to run this command while in the v2.0.50727 folder correct?
     
  • Tuesday, October 26, 2010 1:20 PM
     
     
    Sign In to Vote
    0

    correct, run aspnet_regiis.exe -ir from within the v2.0.50727 folder

    You shouldn't need to restart iis but won't hurt if you do.

    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Tuesday, October 26, 2010 1:27 PM
     
     
    Sign In to Vote
    0

    Command has been executed and IIS restarted.

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe -ir
    Start installing ASP.NET (2.0.50727) without registering the scriptmap.
    .....................
    Finished installing ASP.NET (2.0.50727) without registering the scriptmap.

    I tried to go in the Administration -> Settings -> Administration Account but still getting the .net framework error and in the description it is saying:

    The specified domain does not exist or cannot be contacted.

     
  • Tuesday, October 26, 2010 1:52 PM
     
     
    Sign In to Vote
    0

    if this is server 2003 run one more aspnet command  from that same directory run aspnet_regiis.exe -lk  this will show us if it's installed and really registered with application pools.  If it's server 2008 then this could be a permissions problem with iis.

    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Tuesday, October 26, 2010 3:55 PM
     
     
    Sign In to Vote
    0

    It is a server 2003.

    Output from above command:

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe -lk
    W3SVC/  2.0.50727.0
    W3SVC/1/ROOT/CertSrv/   2.0.50727.0
    W3SVC/1602030538/ROOT/ApiRemoting30/    2.0.50727.0
    W3SVC/1602030538/ROOT/ClientWebService/ 2.0.50727.0
    W3SVC/1602030538/ROOT/Content/  2.0.50727.0
    W3SVC/1602030538/ROOT/DssAuthWebService/        2.0.50727.0
    W3SVC/1602030538/ROOT/Inventory/        2.0.50727.0
    W3SVC/1602030538/ROOT/ReportingWebService/      2.0.50727.0
    W3SVC/1602030538/ROOT/ServerSyncWebService/     2.0.50727.0
    W3SVC/1602030538/ROOT/SimpleAuthWebService/     2.0.50727.0

     
  • Tuesday, October 26, 2010 4:14 PM
     
     
    Sign In to Vote
    0
    ok good, then it's actually registered with the application pools within iis.  That's a good thing.
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Wednesday, October 27, 2010 3:11 AM
    Moderator
     
     
    Sign In to Vote
    0

     

    Hi,

     

    Please also try the following:

     

    1.    You can try to clear the cache by running the SCE console from the command line with the option: “/clearcache” and see how it works:

     

    Example:

     

    "C:\Program Files\System Center Essentials\Microsoft.SystemCenter.Essentials.UI.Console.exe" /clearcache

     

    2.    Remove and reinstall .NET Framework

     

    Microsoft .NET Framework 3.5

    http://www.microsoft.com/downloads/en/details.aspx?FamilyId=333325fd-ae52-4e35-b531-508d977d32a6&displaylang=en

     

    Microsoft .NET Framework 3.5 Service Pack 1

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ab99342f-5d1a-413d-8319-81da479ab0d7&displaylang=en

     

    3.    Check the Administration Account referring to:

     

    How to Change the Credentials for the Administration Account in Essentials

    http://technet.microsoft.com/en-us/library/cc339460.aspx

     

    Hope this helps.

     

    Thanks.

     
  • Wednesday, October 27, 2010 6:59 PM
     
     
    Sign In to Vote
    0

    I have tried all of your steps with no success.  After removing and reinstalling .NET Framwork it will not open the SCE console anymore.  After clicking on it and nothing happens this error is produced in event viewer:

    .NET 2.0 Runtime error

    Faulting application microsoft.systemcenter.essentials.ui.console.exe, version 7.0.2432.1, stamp 4bc66bb9, faulting module kernel32.dll, version 5.2.3790.4480, stamp 49c51f0a, debug? 0, fault address 0x0000bef7.

     
  • Wednesday, October 27, 2010 7:03 PM
     
     
    Sign In to Vote
    0
    since you've reinstalled .net try running the aspnet_regiis command again to get the console functioning.
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Wednesday, October 27, 2010 7:16 PM
     
     
    Sign In to Vote
    0

    When the server first came up after reinstalling IIS was giving me a repeated error.  I then went in and re-registered .NET with IIS and this solved that error but did not help the console opening.  I will post the aspnet_regiis -lk output below.

    C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe -lk
    W3SVC/  2.0.50727.0
    W3SVC/1/ROOT/CertSrv/   2.0.50727.0
    W3SVC/1602030538/ROOT/ApiRemoting30/    2.0.50727.0
    W3SVC/1602030538/ROOT/ClientWebService/ 2.0.50727.0
    W3SVC/1602030538/ROOT/Content/  2.0.50727.0
    W3SVC/1602030538/ROOT/DssAuthWebService/        2.0.50727.0
    W3SVC/1602030538/ROOT/Inventory/        2.0.50727.0
    W3SVC/1602030538/ROOT/ReportingWebService/      2.0.50727.0
    W3SVC/1602030538/ROOT/ServerSyncWebService/     2.0.50727.0
    W3SVC/1602030538/ROOT/SimpleAuthWebService/     2.0.50727.0

     
  • Wednesday, October 27, 2010 7:29 PM
     
     
    Sign In to Vote
    0
    what about running as admin? same thing?
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Wednesday, October 27, 2010 8:01 PM
     
     
    Sign In to Vote
    0

    Yes the account has admin priviliges.  I have fixed the console issue not opening below is what I done.

    I used the .net cleanup tool to uninstall .NET 1.1 which seemed to be causing some issues anyway.  After I did this I re-registered .NET 2.0 with IIS using aspnet_regiis.exe -i After I did this the console now opens and works again the only problem that exist is being able to change the Administration account under SCE.

    It still gives the .NET error with "the specified domain does not exist or cannot be contacted"

     
  • Wednesday, October 27, 2010 8:03 PM
     
     Answered
    Sign In to Vote
    0

    nice, .net is a bit of a nuisance sometimes.  I've seen this before.....i just have to think about what the problem was...

    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Wednesday, October 27, 2010 8:06 PM
     
     Answered
    Sign In to Vote
    0
    check the dns entry for your sce server and see if it exists, and if it's correct.
    Ok, so I changed my name...you can still call me Tom if you like. It's a...jump...to conclusions...mat.
     
  • Monday, August 27, 2012 11:54 AM
     
     
    Sign In to Vote
    0

    Hi,

    sorry for re-opening this Thread, but I got the same .NET error when opening the Administrator Account Tab.

    The DNS entry is correct, do you remember now how you solved this problem?

    Thanks in advance

     
  • Tuesday, March 12, 2013 5:04 PM
     
     Answered
    Sign In to Vote
    0

    Hi SSHACE,

    Hope you are still following this issue.

    I've came across a very similar issue with Essentials 2010 and  to a good solution for it.

    For some still unknown reason the Run As account Essentials "action account" was set to use NT AUTHORITY\SYSTEM account.

    So, when trying to connect to Administration Account domain (the "action account" is the "Administration Account"), Essentials was trying to find the "NT AUTHORITY" domain and not finding it returns that specific error!

    Essentials Action Account must be a Domain based account, or else Essentials will not find the correct domain.

    So all you have to do is configure the Security\Run As Account\Action Account\%actual name of the account% (description is – This is the user account under which all rules run by default on the agent) to use a domain account with enough privileges to perform Administration workflows.

    Hope this helps you and others in same situation.

     
  • Thursday, March 28, 2013 2:04 PM
     
     
    Sign In to Vote
    0

    Hey Jorge,

    ofc I'm still following this and some other problems I've got with SCE.

    And sorry but I already checked that and double and triple checked that but the account is domain admin so I think it should be fine ;)

    Regards