Service Manager 2012
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Tuesday, June 26, 2012 8:15 AM
I have succesfully upgraded Service Manager 2010 to Service Manager 2012.
An issues the users are complaining about is the Date format.
It is now in mm/dd/yyyy instaed of dd/mm/yyyy. Is there somewhere to change this.
Thanks
Gavin
All Replies
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Tuesday, June 26, 2012 8:02 PM
Is the date format being seen from the SSP, or Service Manager Console? I wonder whether it's worth checking the Region/Language settings under the Format tab, is it set as English (United States)?
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Wednesday, June 27, 2012 8:19 AM
Andrew
It is in the Console we are now seeing it. It was all ok before the upgrade so there must be a setting I am missing.
Gavin
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Wednesday, June 27, 2012 8:33 PMI'm assuming this is in the console installed onto your analysts desktops? I would still check the date format setting on the server to make sure they're not set for US.
Andrew France - http://andrewsprivatecloud.wordpress.com
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Thursday, June 28, 2012 10:49 AM
Andrew
I have checked all settings and they are set as Ireland.
Gavin
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Thursday, June 28, 2012 1:53 PM
Hi Gavin,
Apologies if I've totally got the wrong end of the stick, but I've tried a little test... Where I have the console installed (on my desktop) i have English (UK) setup in Region & Language date/time formatting. If i change the formatting to English (US), then restart the SCSM console and try to create new incident, the date has changed to reflect the US standard.
So it looks as though the date formatting is taken from where the console is installed, hope this helps :-)
Andrew France - http://andrewsprivatecloud.wordpress.com
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Tuesday, September 04, 2012 11:03 AM
Hi,
I have the same issue. Upgraded from 2012 and the date format is incorrect. Checked server and workstations and date format is set to UK but when you raise a item you get the American format :o(
Has anyone resoved this issue?
John
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