Service Manager - General

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  System Center 2012 - Service Manager SP1 links and info

  Friday, February 01, 2013 10:21 PM

  System Center 2012 SP1 trial (this includes SCSM and is used to patch SCSM2012 RTM to SP1 - there are no separate SP1 patch)
  http://technet.microsoft.com/en-US/evalcenter/hh505660.aspx

  Service Manager 2012 SP1 VHDs
  Mgmt. server: http://www.microsoft.com/en-us/download/details.aspx?id=36427
  DW server: http://www.microsoft.com/en-us/download/details.aspx?id=36425

  Service Manager 2012 SP1 Authoring Tool
  http://www.microsoft.com/en-us/download/details.aspx?id=36214

  Service Manager 2012 SP1 documentation
  Download: http://www.microsoft.com/en-us/download/details.aspx?id=27850
  Read online: http://technet.microsoft.com/en-us/library/hh305220.aspx

  Orchestrator IPs for SC2012 SP1
  http://www.microsoft.com/en-us/download/details.aspx?id=34611

  Take a look at the documentation around upgrading your environment:
  http://technet.microsoft.com/en-us/library/jj900193.aspx

  Also, this blogpost might be helpful:
  http://blogs.technet.com/b/servicemanager/archive/2013/01/23/how-microsoft-upgraded-to-system-center-2012-sp1-service-manager.aspx

  SCSM 2012 SP1 patchnotes:

  Chargeback

  Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that information to customers in order to minimize virtual machine oversubscription and underutilization. Chargeback illustrates how you can use System Center 2012 Service Pack 1 (SP1) in a cross-platform environment where you use multiple Service Manager components to achieve your business goals.

  In Service Manager, chargeback consists of a new node in the Administration workspace, new OLAP data cubes, and sample Excel reports.

  Improved Operations Manager Integration

  An System Center 2012 – Operations Manager SP1 agent is automatically installed as part of Service Manager SP1. After Setup completes, you must manually configure the agent for use with the Operations Manager management server. The agent is compatible with System Center Operations Manager 2007 R2, System Center 2012 – Operations Manager, and System Center 2012 – Operations Manager SP1.

  To validate that the Operations Manager Agent was installed, open Control Panel and verify that the Operations Manager Agent is present. To manually configure the Operations Manager agent, see Configuring Agents.

  SQL Server 2012 Support

  All databases used by Service Manager are supported on all editions of SQL Server 2012.

  Windows Server 2012 and Windows 8 Support

  All Service Manager roles, except the Self-Service Portal SharePoint web parts, are supported on all editions of Windows Server 2012.

  Windows 8 is supported for the Service Manager console and for end-users accessing the Self-Service Portal.