Answered VMM Console Crashes Constantly

  • Wednesday, May 30, 2012 12:51 PM
     
     

    Good day everyone...

    I have the Virtual Machine Managment Console installed on my Windows 7 x64 workstation.  The version number I am using is 3.0.6019.0.

    If I connect to my workstation via RDP, then VMM works perfectly.  There are no problems.

    If I login directly to the machine, the application crashes every time.  Here is the message in the event log:

    Fault bucket 2963815568, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: vmmadminui.exe
    P2: 1.0.523.0
    P3: 4f5172b1
    P4: mscorlib
    P5: 2.0.0.0
    P6: 4ef6c131
    P7: 20c9
    P8: 100
    P9: N3CTRYE2KN3C34SGL4ZQYRBFTE4M13NB
    P10:

    Attached files:
    C:\Users\{UserName}\AppData\Local\Temp\WER69AC.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\{UserName}\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_vmmadminui.exe_4ae213605c3bee57efef464e986e8975763430_1c2d7f9c

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 9e79e0d7-aa53-11e1-bcf7-0021861fdbb8
    Report Status: 0

    This is fascinating..... it works when connecting via RDP, but not when logged in directly. Any suggestions anyone?

    Thanks!

All Replies

  • Wednesday, May 30, 2012 2:44 PM
     
     

    Well, I have narrowed down the problem....

    The workstation has 4 monitors.  If I reduced the number of monitors is uses to 1, the problem goes away, and the VMM 2012 console works perfectly.  The same is true of any of the four monitors, as long as I am only using one at a time.

    The moment I use 2 or more monitors, the problem re-occurs.  It doesn't make what combination of monitors I am using.

    Any ideas?  (Yes, I have the latest version of the drivers...... :) )

    Thanks!

  • Wednesday, May 30, 2012 6:47 PM
     
     Answered

    Turns out that problem has something to do with the Graphics Card.  After swapping the card the problem went away.  Swapping again caused the problem to re-appear.

    So:  A "Certain graphics card(s)" + "Multiple monitors" + "VMM Admin Console" = Strange error.  If you see this "common" error and have more than one monitor, try switching to a single monitor and see if the program works.  Thank you Process Monitor for helping me troubleshoot.

    Have a great day everyone, and thank you for your suggestions!



    • Marked As Answer by Forch Wednesday, May 30, 2012 6:47 PM
    • Edited by Forch Wednesday, May 30, 2012 6:47 PM
    • Edited by Forch Wednesday, May 30, 2012 6:58 PM More detail
    •