RC1 installation fail on Win 7 0x80041001
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Tuesday, December 14, 2010 6:41 AM
I am getting a failure 0x80041001 installing SP1 RC on Windows 7 through Windows Update on an Acer Aspire netbook with 1.5GB RAM. The link to my CBS.log file is here:
http://cid-5dcbc9f00b8b941b.skydrive.live.com/redir.aspx?resid=5DCBC9F00B8B941B!132
All Replies
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Tuesday, December 14, 2010 2:19 PM
It looks like you don't have enough HDD Space to install the Sp1. How much free space do you have?
2010-12-13 13:15:54, Info CBS SPI: System falls between the SRCleanMin and SRPreserveMin bounds. All VSS snapshots will be deleted
2010-12-13 13:15:54, Error CBS SPI: (PerformSPInstallation:709)Failed SPC Lite UI hr=0x80041001
2010-12-13 13:15:54, Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x80041001
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Tuesday, December 14, 2010 3:19 PM110 GB free (out of only 148GB available, so hopefully that is nearly enough)
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Tuesday, December 14, 2010 4:17 PMcan you run the exe with the /X:C:\temp parameter to extract the setup to C:\temp? Now run the setup in C:\temp. Does it work?
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Tuesday, December 14, 2010 4:59 PMI was installing from Windows Update, but will instead download the .exe and try as you suggest. Will update later today.
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Wednesday, December 15, 2010 6:13 AM
I have tried the command windows6.1-KB976932-X86.exe /X:C:\temp and windows6.1-KB976932-X86.exe /XC:\temp and windows6.1-KB976932-X86.exe without any parameters and all result in the same error dialog showing "Data not valid".
The CBS.log file (see link below) seems to indicate a checksum error. I have downloaded the installation file three times with the same result.
http://cid-5dcbc9f00b8b941b.skydrive.live.com/redir.aspx?resid=5DCBC9F00B8B941B!136
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Wednesday, December 15, 2010 2:09 PM
Have you downloaded the ISO?
SPI: (CSelfExpander::InternalExpandFile:382)Checksum of downloaded file (0x83fa03b2) does not match expected (0x37148451) er=0xd
The exe is damaged.
Here are the hash values of the ISO:
file: 7601.17105.100929-1730-3_Update_Sp_Wave1-RC1SP1.1_DVD.iso
CRC-32: d40ba00c
MD4: 4673f915d65c6e2514a6c3238a867a1d
MD5: 78bb8ef2f5a1191545addd28a25f57b6
SHA-1: 2b5123f77045cce4a773195fcff0afc64b6bc4e7Make sure the hashes match to your ISO.
André
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Friday, December 17, 2010 6:28 AM
Managed to download a good version of the .exe. Running the SP1 installation from the C:\temp directoy results in the same problem I originally described.
Thanks for the suggestions so far. Any others?
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Friday, December 17, 2010 11:25 AM
Can you run the System Update Readiness Tool [1] and sfc /scannow? next try to install the Sp1 again and upload all files from the folder C:\Windows\logs\CBS if it fails again.
André[1] http://support.microsoft.com/kb/947821
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Saturday, December 18, 2010 5:30 PM
Re-ran the Readiness Tool, ran sfc /scannow, rebooted and re-tried the install (from the temp folder as suggested earlier).
Still no better I'm afraid. Full zipped CBS folder at http://cid-5dcbc9f00b8b941b.skydrive.live.com/redir.aspx?resid=5DCBC9F00B8B941B!136
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Saturday, December 18, 2010 10:34 PM
The Sp1 fails detecting the BIOS data.
2010-12-18 09:02:34, Info CBS SPI: Querying BIOS information 2010-12-18 09:02:34, Error CBS SPI: (SPCompat::GetBIOSInformation:296)Failed to connect to server hr=0x80041001 2010-12-18 09:02:34, Error CBS SPI: (SPCompat::CheckBIOS:374)Failed to get BIOS information hr=0x80041001 2010-12-18 09:02:34, Error CBS SPI: (SPCompat::DriverScan:43)Failed checking BIOS hr=0x80041001 2010-12-18 09:02:34, Error CBS SPI: (CSPInstall::CompatibilityApplicabilityScan:1173)Failed to perform driver scan hr=0x80041001 2010-12-18 09:02:34, Info CBS SPI: Ending Compatibility\Applicability scan 2010-12-18 09:02:34, Error CBS SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80041001 2010-12-18 09:02:34, Error CBS SPI: (wmain:1105)Failed to perform SP installation hr=0x80041001
wbemErr Failed = 0x80041001
The SDK documentation for WbemErrorEnum lists names (all beginning with "wbemErr"), decimal and hexadecimal values, and descriptions of different error constants that WMI can return to scripts.
Have you disabled the WMI service?
André
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Saturday, December 18, 2010 11:43 PMThe Windows Management Instrumentation service is running.
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Sunday, December 19, 2010 2:01 PMI have no idea left. Mark P or Ryan L , from MSFT, must take a look at it. I don't know why it fails for you.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Sunday, December 19, 2010 5:23 PM
Thank you very much for your help, Andre. It is appreciated!
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Monday, December 20, 2010 5:05 PM
Hi Warren,
From an administrator command prompt, can you run "wbemtest" and then try to Connect to the default namespace (root\cimv2)?
Mark [MSFT]
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Tuesday, December 21, 2010 4:09 AM
Thanks Mark. When I try to connect to the default namespace I get a "Generic Error" with the same error code as the service pack (0x80041001).
Mark
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Tuesday, December 21, 2010 5:37 PM
Warren,
Can you share any errors you find in C:\Windows\System32\wbem\Logs? It may be a good idea to delete the log files there first then try the SP install so that the only error is from the SP installation.
Mark [MSFT]
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Tuesday, December 21, 2010 5:47 PM
I haven't re-run the SP, but there is only one file in that directory WMIC.LOG which contains the following lines:
ERROR IWbemLocator::ConnectServer(L"root\cli", NULL, NULL, L"ms_409", 0L, L"<null>", NULL, -) - FAILED! error# 80041001 11/06/2010 02:04:44:126 thread:2316 [d:\w7rtm\admin\wmi\wbem\tools\wmic\cmdalias.cpp.143]
ERROR IWbemLocator::ConnectServer(L"root\cli", NULL, NULL, L"ms_409", 0L, L"<null>", NULL, -) - FAILED! error# 80041001 11/06/2010 02:04:46:540 thread:2736 [d:\w7rtm\admin\wmi\wbem\tools\wmic\cmdalias.cpp.143]
ERROR IWbemLocator::ConnectServer(L"root\cli", NULL, NULL, L"ms_409", 0L, L"<null>", NULL, -) - FAILED! error# 80041001 11/06/2010 02:04:47:894 thread:3892 [d:\w7rtm\admin\wmi\wbem\tools\wmic\cmdalias.cpp.143]
ERROR IWbemLocator::ConnectServer(L"root\cli", NULL, NULL, L"ms_409", 0L, L"<null>", NULL, -) - FAILED! error# 80041001 11/06/2010 02:04:49:563 thread:960 [d:\w7rtm\admin\wmi\wbem\tools\wmic\cmdalias.cpp.143]
ERROR IWbemLocator::ConnectServer(L"root\cli", NULL, NULL, L"ms_409", 0L, L"<null>", NULL, -) - FAILED! error# 80041001 11/06/2010 02:04:50:427 thread:1596 [d:\w7rtm\admin\wmi\wbem\tools\wmic\cmdalias.cpp.143] -
Tuesday, December 21, 2010 5:51 PM
After deleting WMIC.LOG, re-trying the SP installation and getting the error, the C:\Windows\System32\wbem\Logs directory is empty (no files).
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Thursday, January 06, 2011 6:15 AM
Bump
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Thursday, January 13, 2011 3:09 AMCan anyone help?
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Thursday, January 13, 2011 2:04 PM
try the steps from here:
The user also has WMI issues.
André
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ -
Friday, January 14, 2011 2:00 AM
Hi Warren,
Can you please try the command winmgmt /verifyrepository from an elevated commad prompt(cmd - run as administrator)? If you get WMI repository is Inconsistent please try the following to reinstall WMI.
- net stop winmgmt
- ren %windir%\System32\Wbem\Repository Repository_backup
- net start winmgmt
- Open Command Prompt (cmd) with elevated credentials (administrator)
- Run winmgmt /salvagerepository to attempt to rebuild the repository
- Register WMI components
cd /d %windir%\system32\wbem
for /f %%s in ('dir /b *.dll') do regsvr32 /s %%s
for /f %%s in ('dir /b *.mof *.mfl') do mofcomp %%s
wmiprvse /regserver
winmgmt /regserver
7.Reboot machine
After that, please test WMI connection with wbemtest as follows.-
Run %SystemRoot%\System32\Wbem\WbemTest.exe
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Click Connect
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Click Connect
If you still hit connectivity error, you may want to try comprehensive rebuild belowrundll32.exe setupapi,InstallHinfSection WBEM 132 %windir%\inf\wbemoc.inf
Above command will ask for your Windows 2008 R2 installation disc
Hope it helps.
Thanks,
Yuan
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Sunday, January 23, 2011 6:23 AM
Thanks for the help.
winmgmt /verifyrepository fails with a "generic failure" 0x80041001.
winmgmt /salvagereport fails with a "generic failure" 0x80041001 (after the steps listed above)
The rundll32.exe command refuses to run with a dialog popping up immediately that says 'Installation Failed.'
Any other ideas?
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Tuesday, January 25, 2011 8:40 PM
Thanks for the updates. Did the command "net start winmgmt" return any error? Can you check whether WMI service is running?
Meanwhile can you please try the following?
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Click Start, click Run, type wmimgmt.msc, and then click OK.
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Right-click WMI Control (Local), and then click Properties.
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Check whether the information about the operating system and the version of WMI is correct on the General tab
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Friday, January 28, 2011 6:57 AM
No error on net start winmgmt - no problem starting the WMI service.
On the general tab of the WMI mgmt console it has the following message:
Failed to connect to <local computer>
because "WMI: Generic error" -
Thursday, February 17, 2011 9:00 PM
Hi,
If the above steps do not work on your computer, you will have to reinstall Windows to solve the problem.
Please refer to the "Reinstalling Windows 7" section at http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7. In order to avoid any data loss, please backup your data before taking the reinstallation.
Regards,
Yuan
- Proposed As Answer by Andre.ZieglerMicrosoft Community Contributor Thursday, February 17, 2011 10:00 PM
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