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AnswerWindows 7 - Outlook 2003

  • Sunday, November 08, 2009 12:44 AMHQR Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Installed Office 2003 including Outlook 2003 on my new computer with Windows 7.   My secured server held at a third party location has continued to download all 7000 messages over and over again.  The only way to stop it is to close Outlook.  The person at the 3rd party server says Outlook can't tell it has completed the download because of Windows 7.  Any idea how to correct this problem or do I have to go to Outlook2007 and will that version even work with Window 7?

     

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  • Sunday, November 08, 2009 2:08 AMbobkn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I'm running Outlook 2003 under Win7 X64 (desktop) and X86 (notebook). I haven't seen that problem, or heard of anyone else having it.

    My email server (at Comcast) uses POP3 and SMTP. Maybe other protocols would lead to problems.

    I'm not knowledgeable about such matters, but I'd guess that the "person at the 3rd party server" is making stuff up.

    I also guess that you wouldn't help matters by switching to Outlook 2007. (Both Outlook versions are compatible with Win7, though.)

    Sorry that I can't be more helpful.
     
  • Wednesday, November 11, 2009 5:14 AMSharma AnujModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi HQR

    Thanks for the post.
    Outlook 2003 as well as Outlook 2007, both are compatible with windows 7, but it's recommended to use Outlook 2007 for better performance. For compatibility, check http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=Outlook%202003. If you want to continue with Outlook 2003 then update it with service pack 3. Find service pack 3 for Outlook 2003 at http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-B9D2-5E3C1132F206&displaylang=en.

    Hope this helps.

    Regards

    Anuj

     
  • Friday, November 20, 2009 7:05 AMbsgillis Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I am having the same problem.  I installed Office SP3 and now it works, but only intermittently.  It will send and receive when I open outlook, but then will ask for a password every other time I try to send and receive and hangs up when checking for new mail.  I have triple checked the settings and everything is correct.  Other times it will give me an error when I open outlook and force me into offline mode.  I then have to close and re-open outlook, wait 2-3 minutes for it to time out and ask for a password which it does not accept and goes back into offline mode.  I can then force Outlook to close and open it again with a 50% chance of it working.  If it doesn't, I have to repeat the process all over again.