Wednesday, February 13, 2013 3:19 PM
The microsoft journal application is broken if you have dual monitors, one of which is a tablet (i.e., a wacom cintiq) and the two monitors are set up in extended desktop mode. The pen works fine in journal, but the eraser isn't calibrated correctly because Journal seems to think that the eraser applies to the entire extended desktop. Other applications (photoshop, pdfannotator, etc) do not have this problem, it is specific to Journal.
This was reported on answers.micosoft.com almost three years ago (March 2010): but the problem still persists (the "answer" posted on that web site does not fix the problem). At my University, this means that we cannot use Journal to deliver lectures in a new dual-projector classroom that we have just installed. This is unfortunate, because Journal is used with wacom monitors in other classrooms across campus, and many of our faculty are familiar and comfortable with it.
What can be done to elevate the priority of this bug so it might get fixed by someone at microsoft?
You can get to the thread at answers.microsoft.com by following: tinyurl.com/avevdtb
Friday, February 15, 2013 8:31 AMModerator
For Windows Bug issue, I would like suggest you post the issue to MSDN forum for further help:
Thanks for your understanding.
TechNet Community Support
- Marked As Answer by Spencer XiMicrosoft Contingent Staff, Moderator Friday, February 22, 2013 4:13 AM