Wednesday, June 15, 2011 5:05 PM
I have fresh Windows 7 64bit installation on my laptop with Intel i7 2630QM (Intel HD Graphics 3000) and nVidia GeForce 525M. First I had the following HD Graphics driver Intel HD Graphics 3000, v.188.8.131.52.2342 , A02 and latest GeForce driver nVidia GeForce GT 525M v.184.108.40.20683, A01.
When I tested system performance with 3DMark Vantage it said that system performance is too low considering the specs, this seemed strange because in nVidia Control Panel I specified to use the discrete graphics card. Then I updated to latest HD Graphics driver Intel HD Graphics 3000, v.220.127.116.111, A03 and also installed 3DMark 11 for DirectX 11. When I ran 3DMark 11 I got BSOD and after the restart I tried 3DMark Vantage and also got BSOD.
Then I tried many things... system restore and uninstalling and reinstalling Intel HD Graphics drivers but I had this problem even with previous A02 HD Graphics drivers which worked initially.
Here's the minidump and full memory dump of the crash when A02 HD Graphics driver was used:
Wednesday, June 15, 2011 7:56 PM
Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(VS.85).aspx
It will be better to upload the dump file using Microsoft Skydrive. Once done post a link here.
Start updating all possible drivers.
You can also contact Microsoft CSS.
Friday, June 17, 2011 11:57 AM
What's the difference where I upload the dump file? SkyDrive has 50 MB limit and I didn't want to bother with splitting the archive in two.
By the way it is a Dell Inspiron N5110 laptop, when I bought it it had no OS. I have tried the latest drivers. 18.104.22.1681 is the latest version of Intel HD Graphics driver and is published in the Dell driver downloads. nVidia GeForce GT 525M v.22.214.171.12483, A01 mentioned above and downloadable from Dell support is a driver with nVidia driver number 266.84. I also tried downloading the latest version 273.54 directly from nVidia. By the way Dell is not modifying nVidia drivers, don't know about Intel drivers, but the latest one at least is provided by Dell.
By the way I found out that both 3DMark Vantage and 3DMark 11 work when I log into administrator account. When I run them simply as an administrator while logged in normal user account they crash. Probably that's a bug in the 3DMark software, but I cannot find anybody else having the same problem.
Monday, January 21, 2013 7:58 PMDid you run 3DMark as admin? 3DMark seems to has a bug, that it works only when launched with admin previliges? I just spend entire evening with 3DMark first scan crashing and ending up with BSODs, before I realized that the program must be launched in Admin session.
Monday, January 21, 2013 8:16 PM
Did you read the last 2 lines of the previous post?
Some software could be conflicting with 3DMark and causing the crash, for example Avast antivirus causes crashes. You can find the list of conflicting software somewhere on futuremark's site.