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Adobe/Microsoft/IBM bug

Answered Adobe/Microsoft/IBM bug

  • Wednesday, October 10, 2012 11:31 AM
     
     
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    Hi,

    We've recently noticed the following bug on 2 of our corporate pc's. Not sure where the problem lies, so I'm posting this on all 3 vendors sites (IBM, Microsoft and Adobe):

    We are unable to change the default font in our mail client, i.e. Lotus Notes 8.5.x, on pc's running a combination of an Adobe Suite (currently Design Std and Web Premium CS5 & 6), Windows 7 and Lotus Notes 8.5.x.
    This problem does not occur on pc's running a stand-alone Adobe Acrobat X client on Windows XP or 7.

    Please advise as to a possible solution.

    Thank you.
     

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  • Thursday, October 11, 2012 8:20 AM
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    Hi,


    It seems the problem is more related to the third party program. Please understand that Microsoft has the limited resources about the third party program to troubleshoot the problem.


    Thank you for your understanding and cooperation.

    Kim Zhou

    TechNet Community Support