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Win 7 Win 8 dual boot, now no backup

Answered Win 7 Win 8 dual boot, now no backup

  • Monday, December 03, 2012 10:15 PM
     
     
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    I installed Win 8 on a new partition of my laptop and now my Win 7 will not do backups.  It fails and tells me to free up space on the drive, which has 65% free (476GB).  It won't even back up a single file.

    Backup did not complete successfully because a shadow copy could not be created. Free up disk space on the drive that you are backing up by deleting unnecessary files and then try again.

     

    Anybody else seen this or know how to fix it?

     

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  • Tuesday, December 04, 2012 3:14 AM
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    Hi,

    What is the detailed information in event viewer?

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    Alex Zhao
    TechNet Community Support

     
  • Tuesday, December 04, 2012 3:57 AM
     
     
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    - System
    - Provider
    [ Name] Windows Backup
    - EventID 4100
    [ Qualifiers] 0
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-12-03T08:01:40.000000000Z
    EventRecordID 157939
    Channel Application
    Computer TIMSM6400.TACampbell.com
    Security
    - EventData
    A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information. (0x81000019)
    19000081990500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000

    Binary data:

    In Words

    0000: 81000019 00000599 0000093F 0000095B
    0008: 66D10E42 17EE2B5C 9C52644B EA1046B1
    0010: 00000071

    In Bytes

    0000: 19 00 00 81 99 05 00 00 ...™...
    0008: 3F 09 00 00 5B 09 00 00 ?...[...
    0010: 42 0E D1 66 5C 2B EE 17 B.Ñf\+î.
    0018: 4B 64 52 9C B1 46 10 EA KdRœ±F.ê
    0020: 71 00 00 00 q...

     
  • Tuesday, December 04, 2012 5:44 AM
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    Hi,

    Have you tried the method below?

    Error 0x81000019 when you do a backup on Windows 7

    http://blogs.technet.com/b/asiasupp/archive/2011/01/27/error-0x81000019-when-you-do-a-backup-on-windows-7.aspx

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    Alex Zhao
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  • Wednesday, December 05, 2012 6:07 PM
     
     
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    I don't have any extra language packs installed.
     
  • Thursday, December 06, 2012 3:08 AM
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     Answered
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    Hi,

    This could be related to system reserved partition, if you only want to backup files, try to uncheck “Include a system image” and  test if it can back up successfully.

    If so, you have the same situation with the following thread:

    w7x64rc backup fails with error code 0x81000019

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/fce6950d-c06d-4dd0-a850-67022db4fe04

    If you have any feedback on our support, please click here

    Alex Zhao
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  • Monday, December 10, 2012 2:33 AM
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    Hi,

    I am just writing to check the status of this thread. Was the information provided in previous reply helpful to you? Do you have any further questions or concerns? Please feel free to let us know.

    If you have any feedback on our support, please click here

    Alex Zhao
    TechNet Community Support

     
  • Wednesday, December 12, 2012 1:01 AM
     
     
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    I've tried to backup a single file with no image, still no change.  I am away until the weekend so I'll try more then.